Newku Vang
Owasso
Summary
Utilization management clinical consultant skilled in meticulous attention to detail and compliance by achieving audit scores of 90% or higher. Demonstrated ability to lead teams to enhance operational efficiency and uphold high-quality standards in both utilization management and critical care background. Committed to improving healthcare delivery and patient satisfaction.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Utilization Management Clinical Consultant
CVS Health
04.2022 - Current
- Collaborate with cross-functional teams to ensure compliance with state guidelines.
- Manage multiple plans efficiently to achieve tight turnaround times.
- Lead team of 3-4 members to fulfill staffing coverage requirements, optimizing weekend workload and improving workflow.
- Review and write various letters to ensure accuracy and completeness, achieving audit scores of 90% or higher.
Registered Nurse, Intensive Care Unit
Saint Francis Health System
Tulsa
08.2022 - 03.2025
- Provided direct patient care in a high-volume, 34-bed medical/pulmonary ICU.
- Led unit operations by making patient assignments and ensuring compliance with strict 1:1 or 1:2 nurse-to-patient ratios.
- Advocated for patient needs and preferences, serving as liaison among patients, families, and healthcare providers to enhance care coordination.
- Contributed to quality improvement initiatives focused on elevating care standards for ICU patients.
Front Office Assistant
MedExpress Urgent Care
Tulsa
09.2017 - 04.2020
- Streamlined patient registration and discharge processes for insurance, medical records, and prescriptions, improving patient flow.
- Conducted telephone follow-ups post-visit to assess needs and improve health outcomes and patient satisfaction.
- Managed office equipment and software to maintain supplies and optimize workflow.
Education
Bachelor of Science - Nursing
Rogers State University
Claremore, OK05-2022
Associate of Science - Biological Science
Rogers State University
Claremore, OK05-2020
Skills
- Utilization management
- Critical care management
- MedCompass
- Epic
- Microsoft Office Suite
- Cross-functional teamwork
- Effective communication
- Attention to detail
Certification
- Registered Nurse | Multistate License | License # 209669 | Expires September 2026
- American Heart Association (ACLS) | Expires December 2026
- Certification for Preceptors | CVS Health
- Preceptorship | Saint Francis Health System
Timeline
Registered Nurse, Intensive Care Unit
Saint Francis Health System
08.2022 - 03.2025
Utilization Management Clinical Consultant
CVS Health
04.2022 - Current
Front Office Assistant
MedExpress Urgent Care
09.2017 - 04.2020
Bachelor of Science - Nursing
Rogers State University
Associate of Science - Biological Science
Rogers State University