Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Triston Reed

Beaumont

Summary

Dedicated customer service professional with strong understanding of service delivery. Proven ability to handle multiple tasks simultaneously. Committed to fostering and maintaining professional relationships to drive business results and increase profitability. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas. Efficient professional in inventory management and logistics, known for high productivity levels and the ability to complete tasks swiftly. Possess specialized skills in accurate order picking, inventory auditing, and safe material handling, ensuring smooth operations. Excel in time management, teamwork, and adaptability, leveraging these soft skills to meet deadlines and support colleagues effectively. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Experienced Computer Systems Analyst skilled in assessing, designing, and implementing computer systems to boost efficiency and productivity. Proficient in analyzing user needs, resolving issues, and suggesting enhancements to optimize system performance. Adept collaborator, aligning technology solutions with business objectives. Committed to staying abreast of emerging technologies and industry standards to provide innovative solutions that align with organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

General Merchandiser

Target
Beaumont
10.2024 - 01.2025
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements
  • Pushed and stocked product in multiple departments and consistently met time targets
  • Unloading trucks and stocking merchandise
  • Created innovative visual merchandising concepts for store windows and interior displays.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Ensured compliance with health codes, safety regulations, and other legal requirements.
  • Compared merchandise invoices to items actually received.
  • Packaged items with appropriate materials to prevent damage during shipping.

Customer Service Representative

HEB Store
Beaumont
04.2023 - 08.2024
  • As a Customer Service representative I am responsible for bagging guest orders, providing carry out assistance to their vehicles, and assisting guests with their overall shopping needs
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Monitored customer satisfaction levels through surveys and feedback forms.
  • Developed strong relationships with customers by providing personalized assistance and support.

Cashier

Ace Hardware
Beaumont
07.2021 - 07.2022
  • As a Cashier my responsibility are receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Learned roles of other departments to provide coverage and keep store operational.

Carhop

Sonics Drive In
Beaumont
03.2021 - 07.2021
  • Set positive tone for customer interactions with upbeat personality and immediate, professional service
  • Used POS terminal to process customer payments via cash and card
  • Connected with customers and moved food items via rollerskating
  • Kept customer vehicles, outdoor tables and public spaces clean with continuous upkeep

Education

Forklift Certificate - Forklift Certificate

Lamar Institute of Technology
Beaumont, TX
06-2025

Associate - Electronics Engineering Technology, Cyber Security

Lamar Institute of Technology
Beaumont, TX
05.2025

Some College (No Degree) - NCCER

GTEC
Port Arthur, TX
04-2025

High School Diploma -

West Brook High School
Beaumont, TX
05.2023

Certificate Level I - CERT Computer Support Tech

Lamar Institute of Technology
Beaumont, TX
05.2023

Skills

  • Customer service
  • POS system operations
  • Training and development
  • Cash handling
  • Cashier training
  • Problem resolution
  • Customer service excellence
  • Product recommendations
  • Merchandise restocking
  • Remote desktop support
  • Cybersecurity expertise
  • Network administration
  • Forklift operation
  • Warehouse operations
  • Information security principles
  • Learning management systems
  • Loading and unloading
  • In-store support
  • Organizational skills
  • Hand scanning
  • Cleaning and sanitizing
  • Adaptability
  • Merchandise collection

Certification

CERT Computer Support Tech

Forklift Certificate

Timeline

General Merchandiser

Target
10.2024 - 01.2025

Customer Service Representative

HEB Store
04.2023 - 08.2024

Cashier

Ace Hardware
07.2021 - 07.2022

Carhop

Sonics Drive In
03.2021 - 07.2021

Forklift Certificate - Forklift Certificate

Lamar Institute of Technology

Associate - Electronics Engineering Technology, Cyber Security

Lamar Institute of Technology

Some College (No Degree) - NCCER

GTEC

High School Diploma -

West Brook High School

Certificate Level I - CERT Computer Support Tech

Lamar Institute of Technology

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