Information Technology
Newton Mwaura
BARISTA
Doha
Summary
Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 3 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Barista
Plan B Cafe
Lusail
01.2022 - Current
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Promoted additional items with beverages, increasing store sales.
- Participated in budgeting and forecasting activities to make informed decisions.
Barista
Cj's
Nairobi
02.2020 - 11.2020
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Assisted customers by answering questions and fulfilling requests.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Communicated with customers and team members to solve problems.
Education
No Degree - Information Technology
Thika Technical College
Thika,KENYA 05.2001 -
CERTIFIED - BARISTA AND MIXOLOGY
Barista Pro
Nairobi,Kenya 05.2001 -
High School Diploma -
Nairobi High School
Nairobi,Kenya 05.2001 -
Skills
Menu memorization
Guest service
Food running
Coffee grinding
Espresso machine operation
Excellent Communication
Decision-Making
Inventory management
Software
Certification
Certified Barista
Interests
Learning and growing to be the best
Timeline
Lead Barista
Plan B Cafe
01.2022 - Current
Certified Barista
11-2020
Barista
Cj's
02.2020 - 11.2020
No Degree - Information Technology
Thika Technical College
05.2001 -
CERTIFIED - BARISTA AND MIXOLOGY
Barista Pro
05.2001 -
High School Diploma -
Nairobi High School
05.2001 -