Motivated Assistant General manager with solid background enhancing operational and beverage program efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches.
Overview
15
15
years of professional experience
Work History
Assistant General Manager
Kid Pizza
New York, New York
11.2024 - 08.2025
Helped with the opening of this NYC Influenced Pizza Restaurant
Performed administrative tasks such as filing paperwork, preparing documents.
Managed store cash intake with high accuracy and prepared daily bank deposits.
Assisted in the recruitment process by conducting interviews with prospective candidates.
Prepared weekly schedules for staff members based on their availability.
Collaborated with other departments to develop innovative solutions for complex problems.
Maintained accurate records of employee attendance, payroll information, sales figures.
Conducted regular staff training on proper pouring techniques, responsible alcohol service practices, menu items and food pairings.
Supervised bar staff in daily operations including scheduling, performance reviews, disciplinary action and staff development plans.
Coached bartenders and servers on pairings and upselling more profitable drinks.
Designed specialized drink menu with classic and innovative drinks, prices, and nonalcoholic beverages.
Beverage Manager
STARR
New York, NY
08.2021 - 11.2024
Developed beverage menus and pricing structures for new restaurants.
Maintained inventory of all wine, beer, spirits, and non-alcoholic beverages.
Ensured compliance with applicable food safety regulations and laws related to alcoholic beverages.
Monitored stock levels and placed orders when necessary to maintain adequate supplies.
Analyzed financial reports regularly to determine profitability of menu items.
Supervised bar staff including scheduling shifts, assigning tasks, providing guidance and monitoring performance.
Established standards for responsible alcohol service by educating staff on policies regarding identification checks and refusals of service.
Identified cost savings opportunities through analysis of purchasing practices and negotiations with vendors.
Prepared weekly schedules for bartenders according to business needs while maintaining labor costs within budget guidelines.
Assistant General Manager
Dos Caminos -Landry’s
New York , NY
07.2015 - 08.2021
Efficiently met business targets to provide streamlined operations performance.
Oversaw problem resolution to increase CRM and bolster overall client satisfaction.
Managed and mentored staff of over 50 to effectively carry out directives.
Controlled beverage inventory through effective oversight and usage monitoring to maintain beverage inventory between $44,000- $46,000
Assisted General manager with beverage projects as well as oversaw training for new beverage manager.
Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Server
Bluefin
New York , NY
07.2015 - 08.2016
Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Bartender
Carmine’s NYC
New York , NY
04.2010 - 07.2015
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
Associate of Arts - Hospitality
New York City College Of Technology Of The City University Of New York
Brooklyn, NY
06.2011
Skills
Team leadership strength
Beverage trends
Bar operations
Beverage preparation
Beverage menu design
CRM
Supervision and training
Performance improvements
Staff training
Training and coaching
Financial document control
Talent recruiting, hiring and retention
Timeline
Assistant General Manager
Kid Pizza
11.2024 - 08.2025
Beverage Manager
STARR
08.2021 - 11.2024
Assistant General Manager
Dos Caminos -Landry’s
07.2015 - 08.2021
Server
Bluefin
07.2015 - 08.2016
Bartender
Carmine’s NYC
04.2010 - 07.2015
Associate of Arts - Hospitality
New York City College Of Technology Of The City University Of New York