Neya Norgriff
Brooklyn,New York
Summary
Medical Assistant student graduated January 2024 with 12+ years of professional experience in Records management, Customer relations, Record preparation, Positive attitude, Call handling, Critical thinking, Self-starter, Bookkeeping, Spreadsheet tracking and Cargo handling. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Sharon O'geiste-McBain MD
Brooklyn, NY
02.2022 - 02.2024
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
Daycare Assistant
Charlize Horizons
Brooklyn, NY
07.2016 - 04.2020
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Enforced rules to teach good manners and maintain safe environment.
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
- Provided supervision and care to young children ranging from infants to pre-school age.
- Read aloud and played alphabet games to encourage early literacy.
- Developed positive relationships with parents through communication about their child's daily activities.
Education
Associate of Science - Biology
Kingsborough Community College of The City University of New York
Brooklyn, NY05-2020
High School Diploma -
High School For Medical Professions
Brooklyn, NY06-2014
Skills
- Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control
- Medical: Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR
- Soft Skills: Communication, Customer Service, Building Rapport, Problem Solving, Effective time management
- Languages: English, French, German
- Medical Terminology
- HIPAA Compliance
- Data Entry
- Procedure Assistance
- Patient Scheduling
- Patient Flow Management
- Inventory Management
- Payment Collection
- Patient-focused care
- Medical Billing
- Indirect Patient Care
- Appointment Setting
Education Certifications
- Certified Clinical Medical Assistant, National HealthCareer Association, 2024
Affiliations
- Community service at Kingsbrook Jewish Hospital.
Languages
English
Native/ Bilingual
German
Full Professional
Certification
- CERTIFIED CLINICAL MEDICAL ASSISTANT
Timeline
Medical Assistant
Sharon O'geiste-McBain MD
02.2022 - 02.2024
Daycare Assistant
Charlize Horizons
07.2016 - 04.2020
Associate of Science - Biology
Kingsborough Community College of The City University of New York
High School Diploma -
High School For Medical Professions
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