Neyda Acevedo Santos
Huntington Station
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Fogo De Chao
01.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Server
Pokeworks
06.2021 - 12.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Education
High School Diploma -
Walt Whitman High School
Huntington Station, NY06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Fogo De Chao
01.2022 - Current
Server
Pokeworks
06.2021 - 12.2021
High School Diploma -
Walt Whitman High School
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