Neyda Torres Alvarez
Fort Lauderdale
Summary
Proven track record in digital marketing and exceptional interpersonal skills, demonstrated at Josh Becker through managing pay-per-click campaigns for optimal ROI and fostering cross-functional collaboration. Excelled in SEO copywriting and customer relationship management, enhancing user satisfaction and streamlining communication for efficiency. Achieved significant improvements without exceeding budget constraints.
Experienced with managing internet operations and enhancing digital strategies. Utilizes digital marketing techniques and project management skills to optimize online presence. Track record of improving user engagement and driving website traffic through effective SEO practices.
As skilled professional in digital realm, brings valuable experience in overseeing internet operations and driving online growth. Proven ability to collaborate with cross-functional teams to improve web performance and achieve business objectives. Reliable and adaptable, with strong skills in SEO and data analytics.
Overview
30
30
years of professional experience
Work History
Internet Manager BDC Agent
Josh Becker
08.2024 - Current
- Managed pay-per-click advertising campaigns for maximum return on investment while adhering to budget constraints.
- Collaborated with cross-functional teams to develop new products and services based on industry trends and customer needs.
- Monitored website analytics to identify trends, optimize performance, and improve overall user satisfaction.
- Coordinated with graphic designers to produce visually appealing web banners and promotional materials.
BDC Agent
Junior Benji
02.2023 - 01.2024
- Reduced appointment cancellations by proactively confirming dates and times with clients.
- Monitored online reputation management platforms, responding to reviews diplomatically to maintain a positive brand image.
- Developed sales pipeline and business opportunities through networking, cold calling, and referrals.
- Supported dealership staff by swiftly attending to administrative tasks as needed during busy periods or absences of colleagues.
- Collaborated with sales team to ensure consistent messaging and seamless customer experiences.
- Streamlined communication processes for improved efficiency and faster response times.
- Worked with sales department to develop sales strategies and techniques.
- Managed inbound calls efficiently, resolving concerns and facilitating vehicle sales appointments.
Accounts Payable Account Receivable Finance Sales
Johnny Romero
07.2020 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Financing Office Manager
Eusleidy Y Mariano Sanson
05.2015 - 01.2022
- Coordinated daily office operations to enhance organizational efficiency.
- Supervised administrative team for seamless workflow management.
- Improved office productivity by streamlining communication protocols.
- Managed office budgets and reduced costs through strategic planning.
Receptionist /Tag and Title Clerk
Payless Car Sales
01.2000 - 09.2004
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Accounts Payable Assistant
George Rodriguez
02.1995 - 12.1997
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Responded promptly to vendor inquiries, fostering positive relationships with external partners.
- Enhanced financial accuracy with thorough verification of invoices against purchase orders and contracts.
Skills
- Digital marketing strategy
- Link building
- Strategic partnerships
- Customer relationship management
- Interpersonal skills
- Managing operations and efficiency
- Self motivation
- Work Planning and Prioritization
- Task prioritization
- Professional and courteous
- Adaptability and flexibility
- Computer skills
- Organizational skills
- Multitasking
- Customer service
- CRM software
- Paid search campaigns
- CRM integration
- Creative direction
- Title processing
- Filing systems
- Document verification
- Deadline management
- Vehicle registration
- Tax calculation
- Money handling
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Internet Manager BDC Agent
Josh Becker
08.2024 - Current
BDC Agent
Junior Benji
02.2023 - 01.2024
Accounts Payable Account Receivable Finance Sales
Johnny Romero
07.2020 - 12.2023
Sales Financing Office Manager
Eusleidy Y Mariano Sanson
05.2015 - 01.2022
Receptionist /Tag and Title Clerk
Payless Car Sales
01.2000 - 09.2004
Accounts Payable Assistant
George Rodriguez
02.1995 - 12.1997
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