Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Neyda Yohana Arreaga-Puac

Middlesex,NC

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Sales Clerk

Agri Supply
Garner, NC
02.2024 - Current
  • Collaborated with team members to ensure efficient completion of tasks.
  • Assisted other departments when necessary to ensure smooth operations of the store.
  • Provided excellent customer service by engaging in friendly conversations with patrons.
  • Processed merchandise returns and exchanges promptly and professionally.
  • Provided information about warranties, manufacturing specifications and usage instructions.
  • Answered customer inquiries regarding products, prices, availability, product uses, and credit terms.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, security practices.
  • Demonstrated strong communication skills while interacting with customers face-to-face or on the phone.
  • Operated cash register to process cash, check or credit card payment transactions.
  • Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Maintained a clean and organized sales floor to ensure customer satisfaction.

Retail Sales Manager

La Herradura Western Wear
Selma, NC
12.2021 - 05.2023
  • Monitored employee performance and provided feedback to improve productivity.
  • Managed staffing schedules, interviewed potential employees, and provided training for new hires.
  • Established relationships with vendors, suppliers, and other partners.
  • Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
  • Planned promotional events such as in-store discounts or special offers.
  • Provided guidance to staff members regarding operational procedures.
  • Resolved conflicts between customers and staff members in a professional manner.
  • Collaborated with team members to develop creative solutions for challenges.
  • Conducted regular inventory checks to ensure accuracy of product counts.
  • Built talented and successful team that increased department sales.
  • Maintained records of daily transactions including sales receipts, cash received, discounts issued.
  • Verified employee timecards for accuracy and completeness prior to submitting payroll information.
  • Coached employees on best practices for handling customer complaints quickly and effectively.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.

Education

High School Diploma -

Corinth Holders High School
Wendell, NC
06-2022

Skills

  • Customer service
  • Cash handling
  • Product knowledge
  • Inventory management
  • Team collaboration
  • Problem solving
  • Active learning

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

  • Real Estate License.

Timeline

Customer Service Sales Clerk

Agri Supply
02.2024 - Current

Retail Sales Manager

La Herradura Western Wear
12.2021 - 05.2023

High School Diploma -

Corinth Holders High School

Similar Profiles

CREATE PROFILE