Neyla Cortez Roque
Willimantic,CT
Summary
Focused on promoting intellectual, emotional and social development in children. Knowledgeable about introducing relevant topics in age-appropriate ways, toilet training, and maintaining ratios.
Overview
4
4
years of professional experience
Work History
Child Care Trainee
University of Connecticut, Child Development Labs
Storrs, CT
01.2024 - Current
- Managed daily routines for meals, rest, and restroom activities.
- Maintained a safe and clean play environment.
- Assisted children in development of social, communication and problem-solving skills.
- Prepared snacks for children according to dietary requirements as well as assisting with meal times.
Front End Associate
Stop and Shop Supermarket
Willimantic, CT
01.2023 - Current
- Maintained clean and clutter-free front-end area.
- Utilized POS systems effectively to process sales and manage customer data.
- Answered store and merchandise questions and led customers to wanted items.
Retail Sales Associate
Old Navy
Mansfield, CT
07.2021 - 12.2023
- Demonstrated knowledge of store products and services.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Operated point-of-sale systems accurately to process payments from customers.
Crew Member
Dunkin' Donuts
Willimantic, CT
10.2020 - 04.2021
- Brewed and served coffee and tea with preferred add-ins.
- Wiped down tables and equipment, swept and refilled stock.
- Followed all safety guidelines while operating equipment, such as slicers and ovens.
- Packed fast food products in approved containers, cups, and bags.
Education
Bachelor of Arts - Human Development And Family Sciences
University of Connecticut
Storrs, CT05-2026
Skills
- Team collaboration
- Time management
- Conflict resolution
- Social skills development
- Patience and tolerance
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Child Care Trainee
University of Connecticut, Child Development Labs
01.2024 - Current
Front End Associate
Stop and Shop Supermarket
01.2023 - Current
Retail Sales Associate
Old Navy
07.2021 - 12.2023
Crew Member
Dunkin' Donuts
10.2020 - 04.2021
Bachelor of Arts - Human Development And Family Sciences
University of Connecticut
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