Summary
Overview
Work History
Education
Skills
Timeline
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Neylan Rodriguez

Ennis

Summary

Dynamic Sales Manager with a proven track record at TLH Enterprises, excelling in relationship building and staff management. Expert in sales strategy development and training, fostering a high-performing team. Bilingual and an advanced Salesforce user, I consistently enhance customer satisfaction and drive sales growth through effective communication and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Sales Manager

TLH Enterprises Dba RentACenter
08.2022 - 10.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in maintaining accurate cash drawer balances.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain store organization and cleanliness.
  • Adapted quickly to new procedures and technology within the store environment.
  • Engaged in ongoing training to improve cashier skills and product knowledge.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Head Cashier

The Home Depot
04.2020 - 07.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in maintaining accurate cash drawer balances.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain store organization and cleanliness.
  • Adapted quickly to new procedures and technology within the store environment.
  • Engaged in ongoing training to improve cashier skills and product knowledge.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Education

High School Diploma -

Corsicana High School
Corsicana, TX

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Verbal and written communication
  • Product knowledge
  • Sales strategy development
  • Goal setting
  • Account management
  • Analytical problem solver
  • Salesforce
  • Bilingual in language
  • Advanced Salesforcecom user

Timeline

Sales Manager

TLH Enterprises Dba RentACenter
08.2022 - 10.2025

Head Cashier

The Home Depot
04.2020 - 07.2022

High School Diploma -

Corsicana High School

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Neylan Rodriguez