Neysa Duarte
Manhattan,NY
Summary
To obtain a medical associate role where I can apply my academic experience and interpersonal and management skills to provide quality assistance while adding value to organizational operations.
Overview
3
3
years of professional experience
Work History
Supervisor
BJ’s
04.2022 - Current
- Resolve customer complaints via phone, email, mail or social media
- Greet customers
- Assist with the placement of orders, refunds or exchanges.
- Advice on company information.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Sell products and services, and inform customer of deals and promotions.
- Compile reports on overall customer satisfacation
Office Clerk
Factory At Jersey
05.2020 - 10.2020
- Utilize computer technology to handle high call volumes.
- File paperwork
- Resolve employers complaints via phone, email, mail, or social media.
Education
Associate of Science -
Lehman College of The City University of New York
New York, NYCurrently Enrolled
ABC Training Center
The Bronx, NYHigh School Diploma -
Bronx Regional High School
The Bronx, NY06.2020
Skills
- Bilingual: Fluent Spanish
- Customer Relation Management
- Phlebotomy/EKG
- Office Coordinator Marketing Advertising
- Customer Service Skills
- Customer Services Microsoft Office
Timeline
Supervisor
BJ’s
04.2022 - Current
Office Clerk
Factory At Jersey
05.2020 - 10.2020
Associate of Science -
Lehman College of The City University of New York
Currently Enrolled
ABC Training Center
High School Diploma -
Bronx Regional High School
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