Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Manager
Luxury Property Care
08.2021 - 06.2022
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Introduced prospective tenants to types of units available and performed tours of premises.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Assistant Property Manager
MALCON MANAGEMENT
01.2014 - 04.2020
Followed up on delinquent tenants and coordinated collection procedures.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Kept accurate records of all resident and tenant correspondence.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Showed apartments to potential tenants and answered questions regarding community.
Escalated major issues to property manager for immediate remediation.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Processed security deposit refunds.
Posted policies and rules in common areas for tenant review.
Collected and maintained careful records of rental payments and payment dates.
Office Manager
ABSOLUTE HEALTHCARE ADVANCED CHIROPRACTIC
02.2012 - 01.2014
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed office operations while scheduling appointments for department managers.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Coordinated special projects and managed schedules.
Coached new hires on company processes while managing employees to achieve maximum production.
Evaluated employee records and productivity and submitted evaluation reports.
Education
Associate of Arts - Psychology
Indian River State College
Ft. Pierce, FL
12.2016
Skills
Knowledge of State Name] Real Estate Laws
Codes and Regulations
Disturbance Handling
Effective Planning
Increasing Occupancy
Contractual Obligations
Monthly Fee and Payment Collection
Leasing and Sales
Multi-Family Property Management
Property Tours
Coordinate Documents
Unit Vacancies
Certification
Community Association Manager, Pro License Florida Finished 5/23 Applied to the State 5/23
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