Neysha Lora
New York,USA
Summary
Experienced in high-volume customer service roles, with a focus on maintaining safety standards and enhancing guest experiences. Engaged with patrons as Jump Patrol while leading events that required effective timing and coordination. Demonstrated ability to support food preparation and assembly line operations, ensuring quality service delivery. Bilingual proficiency in Spanish and English enhances communication with diverse clientele.
Overview
2
2
years of professional experience
Work History
Jump Patrol & Party Host
Sky Zone / Rockin' Jump Trampoline Park
New York, NY
01.2023 - 01.2025
- Worked for over 2 years in a customer-facing role in a high-energy entertainment venue.
- Monitored safety protocols and engaged guests as Jump Patrol.
- Led birthday parties and events, managing timing, food service, and guest satisfaction as Party Host.
Crew Member
Chipotle
New York, NY
06.2023 - 08.2023
- Maintained food safety, speed, and customer service in a high-volume fast casual setting.
- Supported food prep, assembly line, and cleanup operations with efficiency and accuracy.
Culinary & Pastry Program Graduate
Alice's Place
New York, NY
12.2023 - 01.2024
- Completed both culinary and pastry training programs with hands-on mentorship.
- Gained foundational skills in savory and sweet kitchen techniques, sanitation, and prep.
- Advanced from Alice's Place into the First Course program based on merit and performance.
Fundamentals Training Graduate
First Course NYC Culinary Program
New York, NY
02.2024 - 03.2024
- Completed an 8-week, 35-hour/week intensive training focused on professional kitchen readiness.
- Developed skills in sanitation, knife technique, recipe scaling, and hot/cold line setups.
- Selected from 150+ applicants and successfully placed in a NYC restaurant for further training.
Kitchen Apprentice - 6 Week Placement
Taralluci e Vino Nomad
New York, NY
04.2024 - 04.2024
- Selected for On-the-Job Training through First Course NYC based on top performance.
- Gained real-world kitchen experience while assisting prep, line, and plating duties.
- Demonstrated adaptability and initiative while learning professional-level station execution.
Garde Manger & Pastry Cook
Forgione
New York, NY
05.2024 - 04.2025
- Work in a 3-Michelin-starred restaurant executing cold station (garde manger) items and desserts.
- Assist pastry team with daily production, plating, and prep of seasonal offerings.
- Uphold high standards of plating precision, time management, and cleanliness in a fast-paced kitchen.
Education
Fundamentals Training Graduate -
First Course NYC Culinary Program
New York, NY03.2024
Culinary & Pastry Program Graduate -
Alice's Place
New York, NYSkills
- Bilingual: Spanish and English
- Garde Manger & Pastry Experience
- Knife skills
- Station management
- Sanitation proficiency
- Customer service
- Event coordination
- Teamwork
- Adaptability
- Strong work ethic
Timeline
Garde Manger & Pastry Cook
Forgione
05.2024 - 04.2025
Kitchen Apprentice - 6 Week Placement
Taralluci e Vino Nomad
04.2024 - 04.2024
Fundamentals Training Graduate
First Course NYC Culinary Program
02.2024 - 03.2024
Culinary & Pastry Program Graduate
Alice's Place
12.2023 - 01.2024
Crew Member
Chipotle
06.2023 - 08.2023
Jump Patrol & Party Host
Sky Zone / Rockin' Jump Trampoline Park
01.2023 - 01.2025
Fundamentals Training Graduate -
First Course NYC Culinary Program
Culinary & Pastry Program Graduate -
Alice's Place