NEYSI AMAYA

• Executed cooking techniques to ensure consistency in flavor and quality of dishes.
• Trained new staff on kitchen procedures, equipment use, and safety protocols.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Prepared food items such as meats, poultry, and fish for frying purposes.
• Checked food temperature regularly to verify proper cooking and safety.

As a server, I was responsible for setting up for breakfast.

Setting up the bar, adding ice, making pots off coffees. I would take orders for take-out at the door, sit costumers, make lattes and cappuccinos, some alcohol beverage, take orders as well as running their food. Multitasking by taking orders through the phone. charging orders through their forms of payments. As well as making reservations.

• Mini Bar
• Laundry
• Housekeeping Supervisor
• Assisted in training new staff on cleaning procedures and hotel policies.
• Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
• Checked appliances in guest rooms to determine good working order.
• Inspected guest rooms to replenish soap, paper towels and toiletries.

• In charge of cleaning: floors, tables, dishes, cooking station etc. before and after closing time
• Server.
• Shift leader.
• Cashier.
• Take order and close it in the cash register.

• Hot apps
• Prep Station
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Organized and detail-oriented with a strong work ethic.
• Proved successful working within tight deadlines and a fast-paced environment.

• Hot apps
• Sautee
• In charged of entrée
• Assist supervisors on controlling customer flow and backed up orders; help to reduce waiting time for customers
• Follow and comply with all health and procedures and keep safe work practices
• After the restaurant closes, I make sure that all the no consumable supplies including cutlery and extra dishes are accounted for.

• Cater to special events held at Madison Park and throughout the city of Boston
• Prepare and serve food
• Maintain a clean working environment
• Provide excellent customer service

• Performed general administrative duties such as filing typing and answering the phones
• Performed research and edited time sensitive documents
• Took pictures of new customers that were interested in obtaining/renewing their Asbestos License

• Assisted customers with product selection, Managed inventory levels, ensuring accurate stock availability and organization.
• Supported training of new associates on store operations and customer service protocols.
• Processed sales transactions efficiently using point-of-sale systems.
• Collaborated with team members to achieve daily sales targets and promotions.
• Resolved customer inquiries and complaints promptly, maintaining satisfaction levels.
• Conducted product demonstrations, increasing customer engagement and interest in merchandise.
• Maintained cleanliness and visual standards throughout the sales floor environment.
• Answered customer questions about sizing, accessories, and merchandise care.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.