Summary
Work History
Education
Skills
Timeline
Generic

Neysi Castillo

Houston,TX

Summary

Driven Medical Assistant with a proven track record at MRZ Medical Group, excelling in HIPAA compliance and patient care coordination. Demonstrated ability to enhance patient satisfaction through effective communication and clinical expertise. Increased clinic efficiency by streamlining records management and supporting surgical procedures, contributing to improved health outcomes. Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations. Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Work History

Medical Assistant

MRZ Medical Group
08.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Education

Medical Assistant -

Uncharted Territory Solution
Houston, TX
09.2024

BLS License -

Uncharted Territory Solution
Houston, TX
06.2024

GED -

Pathways To Graduation Tenzer Learning Center
New York, NY
04.2018

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Clinical Documentation
  • Phlebotomy
  • Electronic Medical Records
  • CPR
  • Laboratory Specimen Collection
  • Professionalism and Ethics
  • Maintaining confidentiality
  • Insurance Verification
  • Appointment Setting
  • Adaptable

Timeline

Medical Assistant

MRZ Medical Group
08.2024 - Current

Medical Assistant -

Uncharted Territory Solution

BLS License -

Uncharted Territory Solution

GED -

Pathways To Graduation Tenzer Learning Center
Neysi Castillo