Neytiri Dedeaux

• Enhanced customer experience by providing friendly and efficient ticket-taking services.
• Maintained accurate records of attendance by diligently scanning tickets at the entrance.
• Contributed to venue security by identifying counterfeit tickets and reporting suspicious behavior.
• Received consistently positive feedback from supervisors for punctuality, professionalism, and commitment to quality service delivery within the role of Ticket Taker.
• Assisted in resolving patron issues, demonstrating excellent problem-solving skills and professionalism.
• Ensured guest satisfaction with prompt assistance in navigating the venue or addressing concerns regarding their tickets.
• Coordinated with ushers to guide patrons with special needs or accessibility requirements to appropriate seating areas smoothly.
• Provided information about seating arrangements, event schedules, and venue amenities to guests upon request.
• Showcased adaptability by performing various duties beyond just ticket-taking responsibilities as required on event days, such as ushering or ticket sales support.
• Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
• Handled ticket exchanges or upgrades efficiently, offering exceptional customer service throughout the transaction process.
• Increased efficiency at the box office by assisting with ticket sales during peak times when needed.
• Greeted customers with smile and provided friendly, knowledgeable service.
• Directed ticket holders to seats and facility locations.
• Sold admission, processed payments, and issued tickets.
• Reviewed tickets for authenticity and applicability to particular event.
• Monitored guests for compliance with safety and security protocols, raising any issue with security.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
• Monitored sales trends to adjust sales strategies and meet changing customer demands.
• Coordinated sales promotions and events to drive store traffic and increase sales volume.
• Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
• Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
• Led team meetings focused on sales techniques and product features, boosting overall team performance.
• Increased customer loyalty with personalized shopping experiences and attentive service.
• Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
• Resolved customer complaints with patience and understanding, restoring customer confidence.
• Managed efficient cash register operations.
• Managed inventory to ensure product availability, contributing to uptick in sales.

• Identified areas for improvement within the sorting process and provided suggestions for streamlining tasks without sacrificing quality standards.
• Reduced sorting errors by consistently maintaining a high level of accuracy and attention to detail.
• Conducted routine maintenance checks on machinery used within the facility, ensuring optimal performance at all times.
• Streamlined the sorting process for faster delivery times and increased customer satisfaction.
• Participated in regular safety trainings to ensure adherence to established protocols when operating equipment or handling hazardous materials during the sorting process.
• Coordinated with other departments to address any discrepancies or issues related to sorted items promptly.
• Provided exceptional customer service by promptly addressing any inquiries or concerns related to sorted items, ensuring satisfaction and effective communication.
• Assisted with loading/unloading trucks as needed, maintaining a high level of efficiency and cooperation with transportation personnel.
• Prioritized time-sensitive shipments for expedited processing, minimizing potential delays in delivery times.
• Managed high volumes of incoming shipments, ensuring timely processing and distribution.
• Improved sorting efficiency by implementing new organizational systems and techniques.
• Consistently met or exceeded daily sorting quotas, contributing to the overall success of the team.
• Kept accurate records of all sorted items using inventory management software, aiding in tracking and accountability efforts.
• Assisted in training new sorting agents, increasing overall team competency and performance.
• Adapted quickly to changes in shipment volume or priority levels, maintaining productivity under fluctuating conditions.
• Utilized physical strength to move mail and packages of varying sizes and weights.
• Labeled, weighed and processed mail and packages for efficient distribution.
• Followed safety protocols while handling and sorting mail for personal safety purposes.
• Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Maintained clean and organized mail room to promote safety and efficiency.
• Maintained high level of confidentiality with mail items in line with regulations.
• Inspected mail for damages and took appropriate action to deliver in good condition.
• Utilized customer service skills to provide exceptional service for repeat clientele.
• Used computer systems to track packages and update client information.
• Proved successful working within tight deadlines and a fast-paced environment.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Monitored performance of junior team members and offered support.
• Upsold postal services like insurance and tracking.
• Provided service and sales to walk-in customers.
• Added accurate data entry into computer system to complete transactions.
• Developed strong working relationships with colleagues and supervisors, fostering a positive work environment conducive to collaboration and teamwork.
• Maintained a clean and organized workspace, promoting safety and efficiency within the sorting area.

• Provided exceptional customer service, resulting in numerous positive reviews and repeat business.
• Supported management in implementing new policies and procedures to streamline front desk operations.
• Enhanced guest experience by offering personalized recommendations based on their preferences and needs.
• Enhanced customer satisfaction by efficiently managing ticket transactions and providing accurate information.
• Contributed to a positive workplace environment by maintaining excellent communication with team members.
• Increased efficiency by effectively organizing workspaces and restocking supplies as needed.
• Assisted in training new team members, sharing best practices for optimal front desk performance.
• Exceeded individual sales targets consistently while maintaining high levels of customer satisfaction scores.
• Streamlined the check-in process for faster service, reducing wait times for guests.
• Demonstrated adaptability during peak periods by multitasking effectively under time constraints, ensuring all tasks were completed efficiently.
• Handled high-pressure situations calmly, resolving conflicts between guests or diffusing tense interactions when necessary.
• Maintained accurate records of daily transactions, ensuring proper accounting of all sales and refunds.
• Sold, printed, and issued tickets to guests.
• Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
• Reviewed tickets, identification, and passports to verify traveler identity.
• Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
• Directed passengers to correct airport terminal locations.
• Sold Type tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.
• Checked baggage at gate and loaded onto ramp.
• Input customer reservations, payment sources, and contact details into Sabre system.
• Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
• Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
• Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
• Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

• Supported investigations into security breaches or suspicious activities, collecting evidence and providing accurate documentation.
• Enhanced security measures by conducting regular patrols and surveillance of the premises.
• Supported a secure environment by enforcing property rules and regulations in a respectful manner that encouraged compliance from all individuals.
• Trained new team members on organization-specific protocols, best practices for observing and reporting incidents, and upholding professional standards as upscale security officers.
• Efficiently managed access control systems to prevent unauthorized entry while ensuring smooth flow of authorized individuals onsite.
• Stayed current on industry trends, regularly attending training sessions and workshops to continually improve upscale security officer skills.
• Provided exceptional customer service to clients and visitors, answering inquiries related to security procedures and policies.
• Reduced risk of theft and vandalism through diligent monitoring of CCTV cameras, alarm systems, and access control points.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Completed full building and grounds patrols to spot and investigate concerns.
• Responded quickly to incidents and assessed active situations for security concerns.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Checked and verified photo identification prior to granting facility access.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Monitored CCTV cameras and alarm systems for security breaches.
• Examined doors, windows and gates to verify security.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Assisted customers with prompt and polite support in-person and via telephone.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Helped customers locate products and checked store system for merchandise at other sites.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Met and exceeded sales targets consistently, contributing to overall team success.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Fielded customer questions to share information about products, availability, and pricing.
• Executed visual merchandising strategies to attract customers and drive sales.
• Assisted in planning and execution of seasonal sales events, drawing in large crowds.
• Trained new staff on sales techniques and store policies, enhancing overall team performance.
• Established effective communication channels between sales and warehouse teams, streamlining order fulfillment.
• Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
• Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
• Streamlined checkout process, reducing average customer waiting time during peak hours.
• Updated product displays regularly, keeping store appearance fresh and appealing.
• Monitored sales trends to advise management on potential inventory adjustments.
• Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
• Conducted weekly inventory audits to ensure accuracy in stock levels.
• Identified upselling opportunities, contributing to increase in average transaction value.
• Fostered positive shopping environment, leading to high customer satisfaction scores.
• Managed efficient cash register operations.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Prioritized helping customers over completing other routine tasks in store.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Used in-store system to locate inventory and place special orders for customers.
• Recommended complementary purchases to customers, increasing revenue.
• Monitored customers for signs of security concerns and escalated issues to management.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

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• Displayed excellent product knowledge, assisting customers in making informed purchasing decisions.
• Maintained security awareness while handling large amounts of cash, reducing the risk of theft or loss within the store environment.
• Assisted in the execution of promotional events and sales initiatives within the gift shop, increasing store visibility and attracting new customers.
• Streamlined checkout process for improved customer experience by maintaining an organized and clean work area.
• Provided exceptional customer service through active listening and empathetic communication, addressing concerns effectively while maintaining a positive demeanor.
• Balanced cash drawers at the beginning and end of shifts, verifying that all funds were accounted for accurately before submitting reports to supervisors for review.
• Utilized time management skills effectively, balancing multiple responsibilities such as cashiering duties and restocking shelves simultaneously.
• Ensured seamless communication between front-end staff members by actively participating in team meetings and contributing valuable feedback regarding improvements for store operations.
• Accurately processed transactions with various payment methods to ensure proper accounting and minimize discrepancies.
• Maximized efficiency during peak hours by quickly processing transactions without sacrificing accuracy or customer service quality.
• Demonstrated adaptability and flexibility by covering additional shifts when needed, contributing to a well-functioning team environment.
• Managed daily cash reconciliation tasks, ensuring accurate accounting of all transactions and preventing monetary losses.
• Collaborated with fellow team members to maintain adequate inventory levels on the sales floor, ensuring optimal product availability.
• Enhanced customer satisfaction by providing efficient and friendly service at the cash register.
• Developed strong rapport with customers through friendly interactions, fostering a welcoming atmosphere within the gift shop.
• Processed returns and exchanges efficiently according to store policy, minimizing disruptions to other customers'' shopping experiences.
• Assisted in maintaining visually appealing merchandise displays, enticing customers to make purchases and boosting overall sales.
• Handled customer inquiries and complaints professionally, resolving issues promptly to maintain customer loyalty.

• Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
• Completed high-volume packing assignments quickly while maintaining strict quality standards.
• Supported quality control efforts by inspecting products for defects before packaging.
• Reduced product damage rates by carefully handling items during the packing process.
• Demonstrated flexibility in adapting to shifting priorities or sudden changes in workload due to unforeseen circumstances.
• Kept accurate records of packed items, updating tracking systems as needed for easy reference later on in the process.
• Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
• Maintained clean and safe work environment, adhering to company safety regulations and policies.
• Selected appropriate packaging materials based on product specifications, ensuring optimal protection during transit.
• Operated various types of equipment, including pallet jacks and hand trucks, to move items efficiently around the warehouse.
• Contributed to warehouse organization by keeping packing area tidy and free from clutter.
• Collaborated with team members to ensure timely completion of daily packing tasks.

• Reduced errors in the sorting process by conducting thorough quality checks and providing regular feedback to team members.
• Actively participated in ongoing professional development opportunities provided by the company, enhancing overall skillsets and industry knowledge for continued growth.
• Maintained organized workspaces, ensuring easy access to necessary tools and materials for efficient task completion.
• Achieved high levels of accuracy in package handling, minimizing damage claims and improving customer satisfaction rates.
• Assisted in training new employees on company protocols, enhancing overall team performance and adaptability.
• Participated in regular staff meetings to discuss process improvements, fostering open communication within the team for optimal results.
• Managed time effectively to meet tight deadlines without sacrificing quality or accuracy within the sorting process.
• Worked closely with supervisors to address any potential issues or challenges that arose during daily operations, fostering proactive problem-solving strategies within the team.
• Collaborated with team members to establish a streamlined workflow, resulting in improved productivity and timely deliveries.
• Implemented lean principles to identify inefficiencies within the sorting process, leading to continuous improvement efforts for increased effectiveness over time.
• Increased sorting efficiency by implementing new organizational techniques and systems.
• Assisted in creating and updating standard operating procedures, ensuring all team members adhered to established best practices for maximum efficiency.
• Provided exceptional customer service when addressing inquiries regarding package statuses or delivery concerns, promoting positive client relationships.
• Fostered a collaborative team environment by offering support and assistance to colleagues as needed, promoting high levels of morale and job satisfaction among sorting associates.
• Demonstrated strong adaptability when faced with last-minute changes or unexpected challenges, maintaining a positive attitude and commitment to excellence throughout the sorting process.
• Conducted routine maintenance on sorting equipment as needed, preventing unexpected downtime or operational delays due to technical malfunctions.
• Utilized advanced technology systems for accurate package scanning, ensuring correct routing information was applied consistently throughout operations.
• Assessed and sorted items into containers or designated areas according to classification, size, and condition.
• Used hand-held scanner to enter data product information.
• Inspected items for damage or defects before sorting as part of quality control process.
• Followed company policies and procedures to produce consistent work results.
• Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
• Used hand-held scanners to sort items into specific categories.
• Stacked items according to weights, sizes, types, and picking priorities.
• Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
• Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
• Followed standard operating procedures for inspections and tests.
• Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
• Sampled products to verify compliance with standards
• Examined products for imperfections and defects.
• Assisted in developing inspection and testing protocols.
• Trained other workers in inspection and testing procedures.
• Utilized quality control software to track and analyze product data.
• Weighed products prior to shipment to confirm accuracy.
• Provided feedback to production team regarding product quality.
• Recommended architectural improvements, design solutions, and integration solutions.
• Updated quality control records and reports.
• Monitored product quality at all stages of production process.
• Recorded inspection and test results on data sheets.
• Investigated customer complaints to take necessary corrective actions.
• Operated and maintained testing equipment.