Nezayah Stubblefield
Tucson
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Ramp Agent
Unifi
02.2025 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Sales Associate
Kay Jewlers
10.2024 - 01.2025
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Helped customers complete purchases, locate items, and join reward programs.
Busser
Buffalo Wild Wings
08.2022 - 04.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
Education
No Degree - Business
University of Arizona
Tucson, AZ05-2026
High School Diploma -
Sabino High School
Tucson, AZ05-2022
Skills
- Problem-solving
- Aircraft marshalling
- Safety procedures
- Customer service
- Time management
- Problem-solving skills
- Excellent people skills
- Effective negotiation
- Product knowledge
- Upselling strategies
- Phone etiquette
- Teamwork and collaboration
Timeline
Ramp Agent
Unifi
02.2025 - Current
Sales Associate
Kay Jewlers
10.2024 - 01.2025
Busser
Buffalo Wild Wings
08.2022 - 04.2023
No Degree - Business
University of Arizona
High School Diploma -
Sabino High School
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