Nezhoni Gonzales
Albuquerque,NM
Summary
Detail-oriented legal assistant specializing in customer service, document preparation, and database management. Demonstrated success in maintaining organized case files and facilitating effective client communication. Strong organizational skills enhance workflow efficiency and client satisfaction. I would really love to use my skills in the finance field.
Overview
7
7
years of professional experience
Work History
Legal Assistant
Law Works
Albuquerque, New Mexico
03.2023 - Current
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Maintained accurate billing records and processed invoices for legal services rendered.
- Coordinated travel arrangements for attorneys attending out-of-town conferences or depositions.
- Answered phones promptly while providing courteous customer service.
- Coordinated constant client communication to ensure timely updates on case progress and legal matters.
- Assisted attorneys in preparation for trials by organizing exhibits and evidence for presentation.
- Managed case files by organizing and filing documents for easy retrieval and reference.
- Drafted motions, orders, and various pleadings.
- Assisted in the review of contracts and agreements, highlighting key terms and conditions.
- Reviewed court rulings and case law to assist attorneys in strategic planning.
- Participated in team meetings to discuss case developments and strategic approaches.
- Processed incoming mail on a daily basis.
- Scanned physical documents into electronic format for storage in a secure database system.
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Participated in client interviews, observed questioning process and documented information.
- Organized exhibits for trial proceedings.
- Drafted legal complaints, summonses and interrogatories.
- Maintained inventory levels of office supplies necessary for day-to-day operations.
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Delivered subpoenas and coordinated law office activities.
- Called witnesses to give testimonies during court hearings.
Waitress Trainer
Olive Garden
Albuquerque, New Mexico
04.2020 - 02.2023
- Served and greeted guests. Adapted to all needs.
- Handled more than 50 guests at a time.
- Handled all payment methods. Monitored cash register operations during shifts for accuracy of transactions.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Prepared special plates for allergy issues. I took the guests' order and delivered it to the table in a timely manner.
- Adhered to health regulations concerning food storage and sanitation practices.
- Used teamwork to ensure the area of service was clean.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Addressed complaints to kitchen staff and served replacement items.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Host
Olive Garden Restaurant
Albuquerque, New Mexico
07.2018 - 04.2020
- Welcomed guests who first walked in through the building and guided them to appropriate seating areas based on group size and preferences.
- Coordinated with servers to ensure timely seating and smooth service flow during peak hours.
- Resolved guest inquiries and concerns promptly, including food allergies, enhancing overall customer satisfaction.
- Prompted to lead the host and assisted in training new hosts, sharing best practices for efficient guest reception.
- Handled phone calls. Monitored lobby activities to maintain a welcoming atmosphere for arriving guests.
- Adapted to changing demands during busy shifts, demonstrating flexibility and quick thinking.
Education
Some College (No Degree) - Business
Central New Mexico Community College
Albuquerque, NMSkills
- Customer service
- Microsoft Office, Adobe, Excel, My Case, Odyssey Proficient
- Database management
- Document preparation
- QuickBooks pro
- Billing statements
Timeline
Legal Assistant
Law Works
03.2023 - Current
Waitress Trainer
Olive Garden
04.2020 - 02.2023
Host
Olive Garden Restaurant
07.2018 - 04.2020
Some College (No Degree) - Business
Central New Mexico Community College