NGA NGUYEN

Bureau for Global Health, Office of Maternal and Child Health and Nutrition

• Provided in-country technical support to 13 USAID country offices in the strategic design, monitoring and evaluation of WASH and SBC programs
• Assisted in development of Capacity Building Strategy for the WASH team and delivered first Continuous Learning Series module on behavior change
• Led designer and facilitator for 10 co-creation workshops for WASH, health and environment activities
• Authored USAID Water and Development Technical Brief: Social and Behavior Change for Water Security, Sanitation, and Hygiene
• Managed the Global Handwashing Partnership activity through provision by providing technical inputs, financial management and development of knowledge products to promote improved hand hygiene
• Liaised with development organizations, including UNICEF, the Gates Foundation, the World Bank, private sector firms, and USAID’s implementing partners ensure that USAID remains engaged as a thought leader in hygiene behavior change
• Supported countries: Liberia, Democratic Republic of the Congo, Rwanda, Malawi, Madagascar, Mozambique, Ethiopia, Uganda, Sudan, South Sudan, Indonesia, Philippines, and Guatemala

• Company Overview: Cambodia
• Website: [17 Triggers](https://17triggers.com)
• Provided technical support to Human Centered Design process in developing behavioral interventions to address reduction in consumer demand for plastic bags in urban areas, reduction in demand for unnecessary injections, improved service delivery of malarial prevention services in rubber plantations, and integrated early childhood development, protection, and education in Cambodia
• Clients supported: UNICEF, Centers for Disease Control and Prevention, and European Union
• Cambodia
• Website: [17 Triggers](https://17triggers.com)

East Asia Pacific

• Vietnam: Assisted in the development of a latrine adoption and handwashing with soap campaign for ethnic minority communities. Developed strategy and materials to advocate for increased investments in sanitation from national and provincial decision makers.
• Cambodia: Assisted in development of sector-wide latrine promotion campaign and in building capacity in SBC for provincial and district leaders. Developed national SBC Guidelines for rural WASH and enhanced client capacity in applying SBC approaches.
• Laos, Philippines: Provided technical support to two formative research studies, including development of study protocols, data collection tools, and data analysis.
• Regional: Served as resource person on SBC for East Asia and Pacific countries, including trainings on application of various behavior change frameworks

• Developed SBC strategy for USAID’s Reinforce project to improve reproductive, maternal, and child health in Cova Lima Municipality.
• Assisted team to recruit a creative agency to develop SBC materials, including drafting terms of reference and agency brief.

• Nepal and Cambodia: Led formative research study on barriers to proper use and maintenance of latrines and handwashing with soap. i
• Bhutan: 'Provided technical backstopping to five research studies and three WASH SBC strategies for Bhutan; built staff capacity in behavior change

• Completed menstrual hygiene management study for the Australian Government funded BESIK project, including study design, training of data collection team, data analysis and final report.
• Provided technical support to develop SBC campaign to promote handwashing with soap and toilet adoption, including research on roles of fathers and grandparents for handwashing.

• Drafted project SBC strategy to increase rates of institutional deliveries by pregnant women; increase contraception adoption by couples; and improve maternal health and infant and young child feeding practices among urban households.
• Created terms of reference for an SBC firm to encourage primary health care use among poor urban households.

• Company Overview: Vietnam
• Website: [World Bank](https://www.worldbank.org)
• Oversaw development of two evidence-based SBC campaigns to promote handwashing with soap, which reached over 14 million women and children in Vietnam via mass media
• Offered strategic guidance in developing interpersonal communication packages and training curriculum used to reach over 2 million women and children through community and school-based activities
• Assisted in the development of the FOAM the FOAM (Focus, Opportunity, Ability, and Motivation), framework for global handwashing programs, and trained counterparts on its application in other hygiene programs
• Established strong relations with the Ministry of Health and Vietnam Women’s Union, and developed partnerships with the private sector, NGOs, and United Nations agencies to leverage resources and bring greater attention to hygiene in Vietnam
• Led project team in designing activities and monitoring progress
• Vietnam
• Website: [World Bank](https://www.worldbank.org)