Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nga Pham RN

Harvey,LA

Summary

Trustworthy, energetic, compassionate and committed Vietnamese American Registered Nurse with over 10 years of experience in offering exceptional comprehensive health care in outpatient and inpatient healthcare environments! Works extremely well with diverse employee/patient populations, builds excellent rapport, and fosters trusting relationships to improve and promote safe, healthy outcomes for all the employees and staff of the organization. High quality-focused and efficiency-driven leader in an effort to strive for productive performance with coordination with healthcare professionals and fellow work colleagues to advance individualized care to all employees. Applies critical thinking, non-discriminatory beliefs and professional ethics for decision making in all aspects in regards to the occupational health care atmosphere. Influential in safety-focused workplace environment centered on methodical and systematic approach for evaluating and optimizing workplace conditions through use of strategic monitoring programs. Vigilant and analytical in isolating and addressing different concerns that are important and meet the needs of the employees and organization. Contributing innovative ideas and methods with direction of proven clinical knowledge by incorporating research findings in evidence-based practices and following current CDC guidelines. Detail-oriented and meticulous with good multitasking and diligent medical recordkeeping abilities. Implements high level of protection for personal health information of employees via HIPPA standards in all situations. Enthusiastic and eager to contribute to team success through hard work, dedication, trust, thoroughness, accountability, education, effective communication, and excellent organizational skills. Demonstrates clear understanding of disease epidemiology and training in Infectious disease. Motivated to learn, grow and excel in any environment. Offering excellent communication and good judgment. Responsible, organized and dependable with successfulness at managing multiple priorities with a positive and hardworking attitude. Ability to quickly adapt to sudden unforeseen changes/challenges, calmly work under pressure and navigate smoothly to effectively problem solve in any circumstance. Resilient leader in emergency response management with immense experience in Covid-19 pandemic. Excellent reputation for resolving complex and technical issues and improving employee/customer satisfaction and support. Willingness to take on added responsibilities to meet team assignments in a timely fashion and/or by expected date. Strong history of achieving company goals using consistent and organized practices, conducting frequent meetings to communicate, research, educate, and update; to revise programs, policies, procedures, and protocols to complete tasks and missions of the company/organization in compliance and accordance to laws that are abiding to federal, state, and local agencies. Advocate and determine in establishing high quality health standards and safeness to all employee/patient care by initiating culture of awareness, inclusiveness, education, monitoring and treatment management expertise. Always providing respect, dignity, diversity, kindness, compassion, emotional support, understanding, empathy, advanced therapeutic communication, and great customer service!

Overview

15
15
years of professional experience
1
1
Certification

Work History

Registered Nurse, Occupational Health

HCA Midwest Health System
New Orleans, LA
03.2021 - 08.2022
  • Utilizing the Nursing system to complete clearance for new hire onboarding candidates (physical exams, medical surveillance-immunization status, Covid vaccine status, Tuberculosis screening, Tuberculosis testing, medical surgery procedures/injury surveillance, and fitness evaluation) for staff, contract, students, and volunteers etc.
  • Administration of immunization vaccines (Varicella, MMR, Hepatitis B, TDAP, Covid, TB, Flu) with follow up to optimize protection of immunization (complete vaccine series and blood titer testing), venipunctures (collecting samples of blood via blood draw for ordered tests), interpret/analyze serology/blood specimen lab results, complete urine drug screen exams, vital signs, N-95 mask fit testing, Tuberculosis/communicable disease (varicella, measles, mumps, rubella, etc) screenings for occupational related exposures with clinical support-initial counseling and education with follow-up, occupational injury/incidents reports with care management and return to work guidance.
  • Covid vaccine tracking and surveillance status conducted and implemented using new innovative software.
  • Covid Hotline Response team-provide oversight and guidance with Covid related illnesses with employees and staff with care management following return to work guidelines/criteria in accordance with CDC guideline.
  • Assist with employee health programs in accurate yearly record keeping via Excel such as Influenza, TB, and Covid etc., reporting in compliance to Federal, State, and local regulations.
  • Participate in developing and changing occupational health policies for performance improvement.
  • Protecting Health Information via policy and HIPPA standards, collaborate with interdisciplinary team such as Infection Control team and Human Resources team for completing tasks!
  • Implementing and promoting safety, health & wellness to all.
  • Highly average communication skills! Great Customer service always!
  • Responsible for the organization, coordination and implementation o employee health and worker safety programs as approved by the Chief Nursing Officer and Chief Executive Officer. Supports Employee Health Coordinator and Infection Prevention in identification, evaluation, monitoring, reduction and/or elimination of professional and general liability risk exposure.
  • Provides counseling and education to facility leadership, clinical personnel and other related to employee health and safety issues as needed.
  • Monitors and facilitates processing of employee injuries, medical assessments/treatment and lost time.
  • Serves as an advocate / facilitator between facility, employee and Third Party Administrator.
  • Comfortable and skilled at working with physicians, health care providers and other stakeholders in the organization.
  • Capable of gaining immediate credibility with individuals through experience, presentation, communications skills, empathy and compassion,
  • Analytical skills including a working knowledge of basic statistics and statistical analysis methodologies.
  • Knowledge of PC based computer software applications, i.e., Word, Excel, PowerPoint, Access and/or similar systems preferred.
  • Ability to work independently and interdependently; broad knowledge and familiarity with healthcare related regulatory and accreditation requirements.
  • Knowledge of CDC, OSHA standards and guidelines. Adheres to principles of professional nursing practice!

RN Covid Nurse

Rhino Medical Services
New Orleans, LA
07.2020 - 03.2021
  • Set up Covid testing stations with medical equipment, maintained and verified sterility of the environment (tables, chairs, ice chest storage, testing supplies
  • Collect nasopharyngeal samples in full PPE with focus on accuracy and adherence to aseptic techniques in adherence to CDC and local state department of health guidelines
  • Instructed patients on Covid testing procedure and follow up with verbal communication and acknowledgement of understanding
  • Collaborate with staff to complete Covid testing in a fast pace environment and short amount of time due to influx of suspected Covid patients
  • Performed duties in accordance with Federal National Guard support
  • Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
  • Maintained safety for patients and staff due to outdoor setting consisting of one way lanes of drive thru vehicles within close proximity with nursing staff, state police, and National Guard

Registered Nurse Occupational Health, RN Woundcare

Touro Infirmary Hospital
New Orleans, LA
04.2017 - 04.2020
  • Touro Infirmary RN Occupational Health Nurse/Employee Health Nurse

August 2018 to April 2020

  • Oversee the new hire onboarding process for all new employees (designated contract company, medical staff, volunteers, etc) in compliance with the facilities current policies and procedures.
  • Initiate occupational, work-related injuries and occupational related exposures in regards to the employee/employees involved with continuous follow up until case has resolved/ended/complete with Workers Compensation department.
  • Immunization/vaccination administration (with consent of employee/es), observation, and follow up to all employees who are not immunized against the common communicable diseases (varicella, tetanus, mumps, measles, rubella, tuberculosis), complete drug urine screening exams performed, N-95 mask fit testing, interpretation and analysis of serology/lab results, clearances for onboarding on new hires to the hospital and clinics areas/settings.
  • Assist with massive annual Influenza vaccine fair (1500+ employee), annual TB skin test fair, annual N-95 respirator mask fit testing performed with record keeping and statistical data configured and conducted by using computer software by Excel.
  • Covid Hotline Response team-provide oversight and guidance with Covid related illnesses with employees and staff with care management following return to work guidelines/criteria In compliance with CDC guidelines.
  • Assist with employee health programs in accurate yearly record keeping via Excel such as Influenza, TB, and Covid etc., reporting in compliance to Federal, State, and local regulations.
  • Work with interdisciplinary team-Infection Prevention team and Quality Improvement department to collaborate, plan, integrate, teach and educate performance improvement specifically in subjects such as occupational related injuries/exposures secondary to infection prevention and health promotion and wellness.
  • Touro Infirmary RN Wound Care April 2017 to August 2018.
  • Maintained comprehensive understanding of genitourinary, gastrointestinal and integumentary systems and provided treatment for wounds impacting them.
  • Implemented plans to prevent pressure ulcers and other wound developments.
  • Assessed and treated draining of wounds and burns.
  • Treated and carefully tended to vascular and diabetic ulcers.
  • Provided post-surgery treatment and care for patients with ostomies.
  • Documented and examined patient recovery and reported progress to doctors for effective management.
  • Maintained impeccable hospital cleanliness and sanitation for most effective treatment of wounds.
  • Advised patients on proper nutrition and offered holistic solutions to severe conditions.
  • Disseminated instructions for primary home caregivers and patients in preparation for discharge from hospital.
  • Prevented skin deterioration against formidable odds using ground-breaking technology.
  • Offered emotional support to patients and family members experiencing trauma.
  • Supported and assisted doctor in surgery, consultation and recovery procedures.
  • Evaluated patient histories, complaints and current symptoms.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Recorded details regarding therapies to keep patient charts updated.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Monitored patient reactions after administering medications and IV therapies.
  • Managed patients recovering from medical or surgical procedures.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

RN Supervisor, RN Wound Care, RN Hospice

Chateau De Notre Dame
New Orleans, LA
03.2011 - 02.2013
  • Administration of medications per physician’s orders, utilization of the Nursing Process in scope of nurse practice acts.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Wound care dressing changes per physicians orders with pain management assessment and treatment.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Developed and implemented individualized care plan for each hospice patient while following physician instructions.
  • Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
  • Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
  • Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
  • Provided high level of quality, compassionate, and palliative care to patients and caregivers during each nursing shift.
  • Established hospice care services for elderly and disabled patients.
  • Evaluated patient histories, complaints and current symptoms.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.

Registered Nurse, ICU

LCMC Health West Jefferson Medical Center
03.2010 - 07.2010
  • Oversaw delivery of care for critically ill patients on coronary care intensive care unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
  • Advocated for patients by communicating care preferences to physicians/practitioners, verifying interventions met treatment goals and identifying any known precursors.
  • Collection of blood, tissue and other laboratory specimens and prepared for lab testing.
  • Collaborated on trauma and emergency interventions with designated interdisciplinary teams involving serious head injuries, gunshot wounds and thoracic trauma.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.

Pre Admit Testing/Pre Operative Surgery

Tulane Medical Center/LCMC East Jefferson Hospital
New Orleans, LA
09.2022 - Current
  • Utilizing the Nursing system to complete clearance for new hire onboarding candidates (physical exams, medical surveillance-immunization status, Covid vaccine status, Tuberculosis screening, Tuberculosis testing, medical surgery procedures/injury surveillance, and fitness evaluation) for staff, contract, students, and volunteers etc.
  • Administration of immunization vaccines (Varicella, MMR, Hepatitis B, TDAP, Covid, TB, Flu) with follow up to optimize protection of immunization (complete vaccine series and blood titer testing), venipunctures (collecting samples of blood via blood draw for ordered tests), interpret/analyze serology/blood specimen lab results, complete urine drug screen exams, vital signs, N-95 mask fit testing, Tuberculosis/communicable disease (varicella, measles, mumps, rubella, etc) screenings for occupational related exposures with clinical support-initial counseling and education with follow-up, occupational injury/incidents reports with care management and return to work guidance.
  • Covid vaccine tracking and surveillance status conducted and implemented using new innovative software.
  • Covid Hotline Response team-provide oversight and guidance with Covid related illnesses with employees and staff with care management following return to work guidelines/criteria in accordance with CDC guideline.
  • Assist with employee health programs in accurate yearly record keeping via Excel such as Influenza, TB, and Covid etc., reporting in compliance to Federal, State, and local regulations.
  • Participate in developing and changing occupational health policies for performance improvement.
  • Protecting Health Information via policy and HIPPA standards, collaborate with interdisciplinary team such as Infection Control team and Human Resources team for completing tasks!
  • Implementing and promoting safety, health & wellness to all.
  • Highly average communication skills! Great Customer service always!
  • Responsible for the organization, coordination and implementation o employee health and worker safety programs as approved by the Chief Nursing Officer and Chief Executive Officer. Supports Employee Health Coordinator and Infection Prevention in identification, evaluation, monitoring, reduction and/or elimination of professional and general liability risk exposure.
  • Provides counseling and education to facility leadership, clinical personnel and other related to employee health and safety issues as needed.
  • Monitors and facilitates processing of employee injuries, medical assessments/treatment and lost time.
  • Serves as an advocate / facilitator between facility, employee and Third Party Administrator.
  • Comfortable and skilled at working with physicians, health care providers and other stakeholders in the organization.
  • Capable of gaining immediate credibility with individuals through experience, presentation, communications skills, empathy and compassion,
  • Analytical skills including a working knowledge of basic statistics and statistical analysis methodologies.
  • Knowledge of PC based computer software applications, i.e., Word, Excel, PowerPoint, Access and/or similar systems preferred.
  • Ability to work independently and interdependently; broad knowledge and familiarity with healthcare related regulatory and accreditation requirements.
  • Knowledge of CDC, OSHA standards and guidelines. Adheres to principles of professional nursing practice!

Education

Bachelor of Science - RN To BSN

Loyola University New Orleans
New Orleans, LA
06.2024

Associate of Science - Nursing

Delgado Community College
New Orleans, LA
12.2008

High School Diploma -

Edna Karr High School
New Orleans, LA
05.2003

Skills

  • Onboarding Specialist
  • Pre-Employment Screenings
  • Drug Testing
  • IV therapy
  • Phlebotomy
  • EKG testing
  • Routine Examinations
  • Immunizations and Vaccinations
  • Accurate Documentation
  • EMR Systems
  • Safety Protocols Disease Processes
  • Bloodborne Pathogens
  • Corrective Action Plans
  • Infection Control Procedures
  • Quality Improvement Plans
  • Treatment Recommendations
  • Disaster Site Triaging
  • Workers Compensation
  • Specialized Healthcare Referrals
  • Therapy and Counseling
  • Managing Compensation Claims
  • Injury Evaluation
  • First Aid
  • Interpersonal Communication Skills
  • Healthcare Personnel Supervision
  • Healthcare Program Planning
  • Proficient in Computer Skills and Computer Software
  • Fluent in English and Vietnamese language

Certification

  • Registered Nurse License #125460
  • Current, active, and unrestricted RN license to practice in Louisiana
  • In process for acquiring qualification of RN licensure by endorsement from state governmental agency, California Board of Registered Nursing to practice legally in the state of California

Timeline

Pre Admit Testing/Pre Operative Surgery

Tulane Medical Center/LCMC East Jefferson Hospital
09.2022 - Current

Registered Nurse, Occupational Health

HCA Midwest Health System
03.2021 - 08.2022

RN Covid Nurse

Rhino Medical Services
07.2020 - 03.2021

Registered Nurse Occupational Health, RN Woundcare

Touro Infirmary Hospital
04.2017 - 04.2020

RN Supervisor, RN Wound Care, RN Hospice

Chateau De Notre Dame
03.2011 - 02.2013

Registered Nurse, ICU

LCMC Health West Jefferson Medical Center
03.2010 - 07.2010

Bachelor of Science - RN To BSN

Loyola University New Orleans

Associate of Science - Nursing

Delgado Community College

High School Diploma -

Edna Karr High School
Nga Pham RN