Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ngahe Mapa

Orem

Summary

Dynamic CCTV Technician with a robust background at Orem City, adept in system troubleshooting and fostering teamwork. Excelled in customer support, ensuring system reliability through preventive maintenance. Demonstrated exceptional problem-solving and effective communication, significantly boosting operational efficiency and client satisfaction.

Overview

2
2
years of professional experience

Work History

CCTV Technician

Orem City
07.2024 - Current
  • Inspection of Sewer Lines and laterals within the city
  • Determine the overall shape/degree of the sewer lines and laterals
  • Use effective communication skills within a crew to complete inspections/work orders
  • Enhance video quality through the proper positioning and calibration of cameras, ensuring clear footage in all conditions.
  • Educate citizens and contractors on preventive care and regular maintenance to prevent system malfunctions.
  • Maintain a clean working environment during installations by properly managing cables, tools, and debris.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrate respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Jet Truck Technician

Orem City
09.2023 - 06.2024
  • Maintenance and cleanliness of sewer lines within the city
  • Kept a record of work performed on a daily basis through work orders
  • Reduced downtime for trucks by maintaining a timely schedule for routine maintenance and repairs.
  • Self-motivated, with a strong sense of personal responsibility.
  • Improved shop efficiency by organizing tools and equipment, ensuring easy access during repair tasks.
  • Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Asphalt Laborer

Orem City
04.2023 - 09.2023
  • Spread asphalt, gravel and other materials at work locations using variety of tools and equipment.
  • Clear areas in preparation for laying down asphalt.
  • Used pavers, rollers and tamping machines to lay asphalt on roads, bridges and parking lots.
  • Utilized various hand tools and power tools to complete paving and tamping operations.
  • Worked in a crew to effectively complete jobs in a timely manner.
  • Transported, organized and fetched materials throughout each shift.
  • Enhanced team productivity through clear communication and collaboration on job sites.
  • Loaded and unloaded equipment from trucks in preparation for paving and tamping.
  • Measured out jobs and calculated materials needed.
  • Inspected work areas before and after operations to determine quality and completion of job.

Education

High School Diploma -

Mills High School
Millbrae
05-2016

Skills

  • Access control systems
  • Digital video recorders
  • System troubleshooting
  • Software configuration
  • Camera configuration
  • Customer support
  • Equipment installation
  • Teamwork and collaboration

Accomplishments

  • Achieved Flagger Certification by completing course and exam
  • Achieved Traffic Control Certification by completing course and exam with accuracy and efficiency.

Languages

Spanish
Full Professional

Timeline

CCTV Technician

Orem City
07.2024 - Current

Jet Truck Technician

Orem City
09.2023 - 06.2024

Asphalt Laborer

Orem City
04.2023 - 09.2023

High School Diploma -

Mills High School

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Ngahe Mapa