Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Hi, I’m

Nga (Kristi) Vo

Sterile processing technician
Kirkland,WA
Nga (Kristi) Vo

Summary

Dynamic Surgical Assistant Services with proven expertise at EvergreenHealth hospital. Demonstrated leadership in training new staff and optimizing workflows, enhancing team performance. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
years of professional experience
1
Certification

Work History

EvergreenHealth hospital TAN 500 ESC
Kirkland

Surgical Assisstant Service
04.2021 - Current

Job overview

  • Organized instrument trays for specific types of surgeries to the store.
  • Take a lead SSA position when the lead was not present at work for any reasons.
  • Picked cases with supplies and instruments and loaner get ready for the next day.
  • Management and give workflow for SSA team with productive work.
  • Contact speaking to OR Blue SSA to borrow instruments back and forth both side.
  • Help OR circulation and surgical technology to find instruments, peel pack or surgeon when they need it with any reasons emergency or for next cases.
  • Help open cases, turn over rooms, turn over instruments.
  • Help coordinator instruments find sets, missing items in the sets and create for location of instruments.
  • Make to find new location, new label for new instruments coming for new surgeons.
  • Contact to CPC to borrow gastric scopes
  • Contact to distribution for disposable items to refill, order…
  • Talk with scheduling people, charge nurse to move the case or cancel case when we limit instruments and limit time to turn over instruments.
  • Bring specimens to the lab, microbiology , pathology,…and the instruments the end of the cases like rhino scope, robot arms, gastric scope to CS main OR because ESC do not have machines for this specialty. And make sure it have patients label with CS rude.
  • Training for new SSA employees.
  • Talk to lead ( urology, gynecology, general, ortho…) to fix the pick list of cases.
  • Order and organize linens (e.g: pillow cases, draw sheets, flat sheets, regular towels, blue towels for SPD, scrub for staffs, blankets for patient…),

Aden dental
Bellevue

Lead Dental Assistant
11.2018 - 03.2021

Job overview

  • Took medical and dental history and recorded vital signs of patients.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Assisted in the training of new dental assistants by providing guidance on protocols and processes.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Assisted dentist during examination by retracting patient's tongue and cheeks.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Organized patient files electronically within the practice management software system.
  • Laid out dental instruments and equipment before procedures.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Established clean, sterile and welcoming environment for patients.
  • Fabricated custom teeth impressions and temporary restorations for patients from given samples.
  • Educated patients on treatment procedures and post-procedure home care.
  • Conducted dental cleanings and checked teeth for cracked fillings.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Ensured that all necessary supplies were available for each procedure.
  • Prepared injection syringes for use in various dental procedures according to protocol standards.
  • Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
  • Served as a liaison between the dentist's office and insurance companies for verifying coverage information.
  • Monitored patient progress throughout their visit to ensure a positive outcome from treatments provided.
  • Assisted with the setup of treatment rooms and sterilization of instruments.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums, and dental arches.
  • Implemented infection control policies when preparing treatment areas or disposing of hazardous waste materials.
  • Provided chairside assistance to dentists during dental procedures.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.

Education

Ashworth College
Norcross, GA

Career Diploma from Sterile Processing
03-2025

University Overview

Nursing Assistant Training Institute
Shoreline, WA

Certificate from Certificate Nursing Assistant
06-2021

University Overview

National School of Dental Assistant
Puyallup, WA

Certificate from Dental Assistant
11-2018

University Overview

Skills

  • Sterile processing
  • Dental record management
  • Patient care
  • Instrument sterilization
  • Team leadership
  • Inventory control
  • Effective communication
  • Organizational growth
  • Teamwork and cooperation
  • Continuous learning attitude
  • Stress management techniques
  • Surgical equipment handling
  • Sterile technique proficiency
  • Multitasking
  • Relationship building
  • Certified in CPR
  • Instrument and room setup
  • Sterile field management
  • Problem-solving abilities

Languages

English
Professional
Vietnamese
Native/ Bilingual

Certification

  • Career Diploma Sterile Processing.
  • Certificate Nursing Assistant
  • Certificate Dental Assistant
  • CPR

Affiliations

Affiliations
  • Running
  • Yoga exercises

References

References
References available upon request.

Timeline

Surgical Assisstant Service
EvergreenHealth hospital TAN 500 ESC
04.2021 - Current
Lead Dental Assistant
Aden dental
11.2018 - 03.2021
Ashworth College
Career Diploma from Sterile Processing
Nursing Assistant Training Institute
Certificate from Certificate Nursing Assistant
National School of Dental Assistant
Certificate from Dental Assistant
Nga (Kristi) VoSterile processing technician