NGAN KIM VO
Santa Ana,CA
Overview
7
7
years of professional experience
1
1
Certification
Work History
Undergraduate Student Researcher
UCI Optical Sensor Laboratory
08.2023 - Current
- Conducting research to enhance performance of diagnostic tool utilizing cost-effective approach
- Leading lateral flow assay project and collaborating with other undergraduate students
- Utilizing hi-tech lab equipment like 3D printing
- UROP 2023 Research Experience Fellowship receiving $133 funding
- Pending publication by January 2025 and pending Excellent in Research by June 2025
- Managing lab website and assisting with lab activities
Medical Assistant/Receptionist
Dr. Kelvin Mai Internal Medicine Clinic
07.2023 - Current
- Preparing and submitting over 500 annual reports for insurance
- Assisting patients with insurance verification, appointment scheduling, and checking in
- Medical scribing and assisting providers with minor surgical procedures
- Coordinating comprehensive care management for over 200 patients with chronic conditions
- Preparing IV therapy, performing EKG, and taking blood glucose and blood pressure
- Managing all post-hospital and transition care patients
- Sanitizing, restocking, and organizing exam rooms and medical equipment
Peer Advisor
UCI Financial Aid Office
02.2022 - 03.2023
- Assisted students and families regarding financial aid options, application processes, eligibility requirements, verification and appeal process, and other resources
- Mentored new Peer Advisors, ensuring ongoing quality support for students across diverse disciplines.
- Handled high volume of calls over 200 calls during application period
Receptionist Manager
Princess Nails And Spa
01.2018 - 02.2021
- Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly
- Reduced wait times for clients with effective appointment management and timely communication of delays or changes
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Restocked and organized supplies
Education
Bachelor of Science Candidate - Biological Sciences
University of California Irvine
Irvine, CA06.2025
High School Diploma -
Bakersfield Christian High School
Bakersfield, CA06.2021
Skills
- Microsoft Office and G Suite
- Adobe
- Data Interpretation
- 3D Printing
- Attention to details
- Analytical thinking
- Leadership
- Customer service
- ICD-10 and CPT coding
- Laboratory techniques
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Food Handler Certification - ANSI National Accreditation Board
- Optical Assistant Certification - Irvine Valley College
Extracurricular
- American Medical Student Association - Vice President: 08/2024 - Current
- TriBeta Biological Honor Society Member: 01/2024 - Current
- UCI Biological Student Council - Community Affair: 01/2022- Current
- American Medical Student Association - Community Service Chair: 08/2023 - 06/2024
- UCI Health Volunteer: 11/2022 - 01/2024
- Kern Medical Center Volunteer: 08/2018 - 04/2021
- Bakersfield Vietnamese Community - Tutor: 06/2017 - 05/2021
Timeline
Undergraduate Student Researcher
UCI Optical Sensor Laboratory
08.2023 - Current
Medical Assistant/Receptionist
Dr. Kelvin Mai Internal Medicine Clinic
07.2023 - Current
Peer Advisor
UCI Financial Aid Office
02.2022 - 03.2023
Receptionist Manager
Princess Nails And Spa
01.2018 - 02.2021
Bachelor of Science Candidate - Biological Sciences
University of California Irvine
High School Diploma -
Bakersfield Christian High School
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