Nganda Gatei

Former Americorps service member with experience working in a US Embassy and professional skills in project management, human resources, and IT. Demonstrated ability to effectively manage multiple assignments concurrently, consistently meeting deadlines and ensuring client satisfaction. Exceptional communication skills, adept at interacting with both technical and non-technical personnel at all levels.

• Gates Academic Scholar (University of Georgia)
• Promoted to Senior Sales Accountant within the first year.
• Achieved milestone contract goals within first year and recognized with award and bonus.
• Achieved milestone contract goal in second year and promoted again.
• Mentor for new sales executives.

• Implementation Project Manager, MEDITECH Health Technology Company, Canton, MA, 11/01/17, 07/31/19, Data Modernization through automated means with real time patient records., Seamless transition of Electronic Health Records (EHR) data to new systems., IT Project management for EHR software installations in multiple clients accounts in the USA and Canada., Implementing new departmental relationships between ambulatory offices and acute care hospitals in EHR solutions., Provide remote and on-site support to EHR networks, databases and software applications for health delivery services., Establishing relationships with third party vendors to create an insurance verification system., Prepare contents and training patient registration and hospital business teams on new system of patient charges., Assisting administrative teams with electronic logging of International Statistical Classification of Diseases and Related Health Problems (ICD10) and Current Procedural Terminology (CPT) Medical coding for patient procedures., Following up and troubleshooting client issues day to day at head office in Boston, MA., Implementing new centralized scheduling procedures with administrative staff.
• Technology Implementation Nursing Specialist, Community Health Advocates at Nurses of Vermont (VNA), 01/01/16, 12/31/17, Installing health software on diverse medical devices for clients use to monitor chronic health conditions., Software training, client motivational interviewing., Data uptake, data analysis and account management.
• Project Manager, Americorps Service Member at Vermont Youth Development Corps (VYDC), 01/01/16, 12/31/17, Development, budgeting and implementation of Youth Programs., Planning academic enrichment and family friendly recreation., Funding proposal writing and presentations to local councils., Community events planning and execution with multi-department participation., Events communication, public relations, networking to police, community and local businesses., Program evaluation, feedback and report writing., Customer services, clients support, interpretation service.
• Front Office Manager, The Edge Sports and Wellness, 01/01/16, 12/31/17, Client communication and guest services., Accounts management, reservations, bookings, renewals., Customer service, sales and merchandise marketing., Organization administrative management.
• Human Resource Assistant, United States Department of State at United States Embassy, Kigali, Rwanda, 06/01/12, 08/31/12, Developed training materials for locally employed staff., Assisted in interviews of prospective staff., Organized presentations on employee benefits., Documented employee materials on an electronic database.