Angel A. Enríquez
a
Chicago,IL
Summary
"Results-driven Warehouse Supervisor with [15] years of experience overseeing daily operations, optimizing inventory control, and leading high-performing teams. Skilled in streamlining workflows, enforcing safety standards, and implementing cost-saving strategies to boost efficiency. Adept at fostering a positive work environment while meeting tight deadlines and exceeding performance targets."
Overview
23
23
years of professional experience
Work History
Dock Worker
Saia Warehouse
Franklin Park, Illinois
03.2020 - Current
- Unload and load freight from trailers using a forklift, pallet jack, hand truck or by hand
- Sort freight for delivery and pick up according to established procedures
- Secure freight inside trailers using appropriate tools and supplies
- Count and record the number of units of freight being loaded and unloaded
- Operate a forklift in a safe manner while loading and unloading freight
- Maintain accurate records of all shipments received and delivered
- Ensure that all paperwork is completed accurately and on time
- Inspect freight for damage and report any discrepancies to supervisor
- Assist with other duties as assigned, such as cleaning and maintaining dock area
- Follow safety guidelines and regulations at all times
- Communicate effectively with customers, co-workers, and supervisors
- Adhere to company policies and procedures
- Trainee new employment for 5 days regulation how to load a secure the products.
Supervisor
Marcres Metalworks
Mount Prospect, Illinois
01.2017 - 01.2020
- Accurately inventories finished product from JOBBOSS to SAP.
- Reviews pick ticket from SAP, picks parts from appropriate inventory locations in specified quantities as necessary to fill orders by following established procedures.
- Responsible for making arrangements for pick up by the carrier specified on the customers pick ticket.
- Receives and unloads incoming materials and compares information on packing slip with purchase order to verify accuracy of shipment.
- Process and document return shipment from customers.
- Inspect product upon arrival, document any signs of damage, and resolve freight claims in a timely manner.
- Cycle count inventory annually and assist with developing actions to correct inventory problems.
- Complete inventory transactions to receive and issue inventory as required.
- Operate lift trucks, pallet jacks, and other necessary equipment to move parts to proper locations and load and unload freight trucks, as necessary.
- Performs all computer functions necessary to track various aspects of goods.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Group Leader
Rich Products Corporation
Niles, IL
01.2003 - 01.2017
- Operate industrial vehicles for loading trucks
- Conduct daily walkthroughs to identify safety concerns and to correct as needed
- Assist in completion of daily logistics tracking reports, shipping logs, etc.
- Monitor outbound deliveries in excel, transportation coordinate carrier/dc communication, and maintain/coordinate transport discrepancies & issues
- Coordinate forklift truck inspection and maintaining, coordination and follow up on service calls with Crown Inc.
- Assist in developing crewing schedules, organizing temporary staffing assignments, and coordinating break and lunch relief
- Prep pallet programs, maintain inventory with no stock-outs, monitor purchase order activity, and adjust accordingly
- Certificate in six skill blocks (Material handler 1 & 2, Batching 1 & 2, Liquid 1 & 2)
- Conducted weekly inventory
- Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
Education
High School Diploma -
Jesus T. Pineiro
Manati Puerto Rico01-1984
Skills
30 years’ experience shipping and receiving
10 years’ experience of material handling and production packing
Certificates for leadership 1 and 2 management 2009, 2007 – MRA WHERE HR MEETS
Computer skills , Microsoft word excel etc
Timeline
Dock Worker
Saia Warehouse
03.2020 - Current
Supervisor
Marcres Metalworks
01.2017 - 01.2020
Group Leader
Rich Products Corporation
01.2003 - 01.2017
High School Diploma -
Jesus T. Pineiro