Ngena Hohn
Frenchtown,NJ
Summary
Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving professionals. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
5
5
years of professional experience
Work History
Executive Assistant/ Registrar
ArtYard
01.2023 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Streamlined contract processes by implementing efficient tracking and organization systems.
- Improved compliance with industry regulations by consistently updating contract templates to reflect changes in legislation.
- Drafted clear, concise, and legally compliant contracts tailored to business needs and objectives. Reviewed and revised contracts for accuracy and completeness.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Contacted insurance companies to obtain COIs and to submit claims on behalf of the company.
- Improved office efficiency by implementing new filing systems and document management processes.
- Served as a liaison between departments, donors, board members and community stakeholders to facilitate effective communication throughout the company.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated events for staff members, promoting team-building activities and boosting morale.
- Collaborated on special projects to improve overall business operations.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Community Engagement Assistant
Mayo Performing Arts Center
04.2022 - 01.2023
- Calendar management for the department and Director, email management.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Submission of all applications, contracts, COIs, and other critical documents for community engagement events,
- Research and analysis for new projects. Identified new spaces for off-site events.
- Tracking audience demographics for all main stage and off-site shows
- Assisted in programming seven musical performances, four films, and one large-scale festival with four performers with an annual attendance of 1,000+ people
- In collaboration with my Director, formulated and drafted the departmental 2022-2025 Strategic Plan, outlining all significant goals, operational structures, and actions needed to complete objectives
- Communication coordinator for the DEIA Staff Task Force and DEIA Board Sub-Committee. Primary responsibilities included scheduling meetings for the fiscal year, drafting meeting minutes, email correspondence, constructing presentations, and creating informational packets and agendas for meetings.
Midwife Assistant
Midwives of New Jersey
08.2019 - 06.2021
- Enhanced patient satisfaction by providing compassionate and personalized prenatal and postnatal care. Participated in over 60 successful births.
- Enhanced patient satisfaction with timely and accurate insurance verifications, ensuring seamless access to healthcare services.
- Managed medical records accurately, ensuring proper documentation of patient history, assessments, treatments, and outcomes.
- Collaborated with healthcare providers and insurance companies for efficient claim processing and prompt reimbursements.
- Reduced claim denial rates by meticulously reviewing medical records and verifying the accuracy of billing codes before submission.
- Prepared orientation packets and meeting materials
- Maintained a detailed medical record filing system, record retrieval, and charting selective information
- Assisted by providing therapeutic non-pharmacologic pain management tools
- Collaborated with multidisciplinary healthcare teams to develop individualized birth plans that aligned with patients'' preferences and needs.
- Monitored vital signs of both mother and baby during labor, promptly reporting any concerns to supervising midwife for timely intervention.
Education
English; Paralegal Studies Certificate -
RVCC
Branchburg, NJ01.2025
Nursing (AAS) -
County College of Morris
Randolph, NJ01.2021
Skills
- Administrative Support
- Project Oversight
- Presentation Development
- Database Management
- Executive Support
- Filing and data archiving
- Proofreading
- Budget Preparation
- Contract performance monitoring
- Microsoft Office
- Google Suite
- Digital Native
Hobbies and Interests
- Textile art
- Gardening
- Sustainable fashion
- Cats (mine especially)
Timeline
Executive Assistant/ Registrar
ArtYard
01.2023 - Current
Community Engagement Assistant
Mayo Performing Arts Center
04.2022 - 01.2023
Midwife Assistant
Midwives of New Jersey
08.2019 - 06.2021
English; Paralegal Studies Certificate -
RVCC
Nursing (AAS) -
County College of Morris
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