NAKIVA WASHINGTON
Austin,TX
Summary
Highly motivated and committed individual with proven history of superior performance at team and client facing settings. Detail-oriented professional looking to bring years 10+ years of Customer service experience to a remote or hybrid business model. I am looking for an opportunity to contribute to my workplace team remotely.
Skills
- Excels in Individual and group instruction
- Client Records Management
- Service Plan Development
- Schedule Coordination
- Problem-solving abilities
- Faculty Collaboration and Support
Overview
9
9
years of professional experience
3
3
Certifications
4
4
Years of account managment experience
Work History
Science Teacher
Bastrop Independent School District
08.2022 - 08.2024
- Planned and instructed engaging lesson plans, giving students individual differentiation to support specified needs.
- Spearheaded digitization of student coursework
- Communicated with students and parents regarding academic progress, assignments, and behavior.
- Established positive and encouraging relationship with students and helped to foster appreciation for Biology and Physics.
- Assessed and evaluated student performance through use of standardized testing.
Operations Support Specialist
ATI Physical Therapy
10.2021 - 07.2022
- Follow up on leads and referrals daily ensuring that patients are provided quick and personable assistance
- Worked with a team to coordinate scheduling in district including the Austin, Georgetown and Manor clinics
- Facilitate ISE conversion across the district
- Lead correspondence with Insurance providers or Legal representation representing litigated cases to procure patient information or payment
- Facilitated patient care under supervision of licensed clinician.
- Set up and delivery of clinical modalities
- Audit and order clinic supplies
English Language Learner Teacher Assistant
Bastrop Independent School District
01.2020 - 05.2021
- Expanded student understanding of texts by spearheading in-depth discussions and assigning exploratory essays to help students articulate knowledge
- Improved student outcomes with seasonal programs emphasizing vocabulary, pronunciation and reading comprehension
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
Substitute Teacher, K-Eighth Grade
Bastrop Independent School District
01.2016 - 12.2020
- Modified assignments based on daily progress and regional curriculum regulations
- Often requested for long-term jobs by administration where classroom management, grading and planning were included in the role.
- This role was filled intermittently through college
Mobile Sales Associate
Best Buy
02.2017 - 03.2020
- Set up appointments with potential and current customers to promote new products and services
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues
- Associates are required to meet rigorous sales goals and email daily reports of sales to supervisor
Education
Bachelor of Science - Kinesiology
Angelo State University
San Angelo, TX05.2017
Certification
- Basic Life Support Certified
- First Aide Certified
- CPR Certified
Additional Information
My family has been functioning as photography trio for the last 10+ years. We have traveled from Georgetown, to Jamaica to New Orleans capturing the precious moments of new friends and families. We frequent weddings and special events in Austin and surrounding areas.
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteHybridImportant To Me
Work from home optionPersonal development programsWork-life balanceHealthcare benefitsCompany CultureCareer advancementTimeline
Science Teacher
Bastrop Independent School District
08.2022 - 08.2024
Operations Support Specialist
ATI Physical Therapy
10.2021 - 07.2022
English Language Learner Teacher Assistant
Bastrop Independent School District
01.2020 - 05.2021
Mobile Sales Associate
Best Buy
02.2017 - 03.2020
Substitute Teacher, K-Eighth Grade
Bastrop Independent School District
01.2016 - 12.2020
Bachelor of Science - Kinesiology
Angelo State University
- Basic Life Support and First Aide Provider
- CPR Certified
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