NAKIVA WASHINGTON
Del Valle,TX
Summary
Innovative educator bringing 5-year background instructing students. Expertise in classroom oversight, course planning and behavior management. Successful at collaborating with teachers, administrative leaders and support specialists to meet individual student needs. Committed to encouraging higher-order thinking to increase student performance.
Skills
- Experienced with Collaboration Tools like Slack, Zoom, Rez-Desk, Skyward, Eduphoria, Class Link, and Google Classroom
- Multimedia integration
- Student engagement
- Extensive individual and Group instruction experience
- Student Data Management
Overview
9
9
years of professional experience
1
1
Certificate
4
4
Years of account managment experience
Work History
Fedpoint/Benefeds Customer Service
Working Solutions
11.2024 - Current
- Investigated and resolved customer inquiries and complaints quickly.
- Supported Bring Your Own Device efforts by onboarding devices and verifying technical compliance.
- Complied with Hippa quality standards by maintaining accuracy and speed.
- Managed 30+ incoming calls/chats from customers
- Documented customer interactions and transactions for accurate, up-to-date records.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Science Teacher
Bastrop Independent School District
08.2022 - 08.2024
- Account management- Frequent communication (call, text, email) with administration, students and parents to work toward a beneficial goal.
- Planned and instructed engaging lesson plans, giving students individual differentiation to support specified needs.
- Develop and adhere to 90+ students Individual Education Plan (IEP)
- Established positive and encouraging relationship with students and helped to foster appreciation for Biology and Physics.
- Assessed and evaluated student performance through use of standardized testing and classroom progress.
Operations Support Specialist
ATI Physical Therapy
10.2021 - 07.2022
- Follow up on 10-20 leads and referrals daily, input client information and assist in transition to clinic
- Worked with team to coordinate in-district scheduling in Austin, Georgetown and Manor clinics
- Lead correspondence with Insurance providers or Legal representation representing litigated cases to procure patient information or payment
- Set up and delivery of clinical modalities
- Audit and order clinic supplies
- Created and maintained well-organized electronic and hard copy files to support business processes
English Language Learner Teacher Assistant
Bastrop Independent School District
01.2020 - 05.2021
- Expanded student understanding of texts by spearheading in-depth discussions and assigning exploratory essays to help students articulate knowledge
- Improved student outcomes with seasonal programs emphasizing vocabulary, pronunciation and reading comprehension
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
Substitute Teacher, K-Eighth Grade
Bastrop Independent School District
01.2016 - 12.2020
- Modified assignments based on daily progress and regional curriculum regulations
- Often requested for long-term jobs by administration where classroom management, grading and planning were included in the role.
- This role was filled intermittently through college
Education
Bachelor of Science - Kinesiology
Angelo State University
San Angelo, TXCertification
- Basic Life Support and First Aide Provider
- CPR Certified
Additional Information
My family has had the privilege of operating a successful professional event photography business for more than a decade. We have had the opportunity to travel across the United States and beyond, capturing meaningful moments of longtime community members and new friends.
In my role, I focus on promotional marketing and digital management. My experience with a wide range of media applications enables me to create engaging and original content that resonates with students effectively.
Timeline
Fedpoint/Benefeds Customer Service
Working Solutions
11.2024 - Current
Science Teacher
Bastrop Independent School District
08.2022 - 08.2024
Operations Support Specialist
ATI Physical Therapy
10.2021 - 07.2022
English Language Learner Teacher Assistant
Bastrop Independent School District
01.2020 - 05.2021
Substitute Teacher, K-Eighth Grade
Bastrop Independent School District
01.2016 - 12.2020
Bachelor of Science - Kinesiology
Angelo State University
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