Nghi Le

• Delivered excellent customer service, ensuring a positive guest experience.

• Handled transactions accurately and efficiently in a fast-paced environment.

• Resolved customer concerns professionally while maintaining a friendly demeanor.

• Developed teamwork, attention to detail, and multitasking skills to support operations.

• Worked flexible schedules, including weekends, to meet operational needs.

operations.

• Followed strict company policies and procedures, ensuring confidentiality and compliance.

• Closed the store at night, including detailed cleaning and ensuring products are set up for smooth opening operations

Reason:

• Had to step down due to a car accident that affected my transportation.
• Fully recovered and now have reliable transportation to return to work.

• Assisted with the campaign for a new warehouse in Silver City, promoting open positions and increasing awareness of job opportunities.

• Created and scheduled social media content to attract potential candidates and increase awareness of job opportunities.

• Collaborated with the HR team to ensure job postings and application processes were clear and accessible.

• Assisted in scheduling interviews and maintaining communication with applicants.

• Supported various administrative tasks, demonstrating strong organizational skills and attention to detail.

• Supported HR in addressing nurse shortage by promoting open positions and attracting candidates.

• Developed initiatives to improve employee satisfaction and create a positive work environment for nurses.

• Collaborated to enhance patient satisfaction by reducing wait times and improving patient experiences.

• Assisted in creating materials to communicate key initiatives and engage staff and patients effectively.

• Delivered exceptional customer service by engaging with guests, answering questions, and ensuring satisfaction.

• Prepared a variety of beverages with precision and consistency while maintaining a clean and organized workspace.

• Developed and introduced new drink recipes, enhancing the menu and customer experience.

• Accurately handled cash, credit, and mobile transactions in a fast-paced environment.

• Worked flexible schedules, including Saturdays, to support team operations.

• Adhered to company policies and maintained confidentiality and quality standards.