Ngoc Adams
Locust,NC
Summary
Detail-oriented professional with extensive experience in underwriting support and insurance. Seeks a challenging position where skills in centralized underwriting support and policy management can be utilized effectively.
Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking and maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Centralized Underwriting Assistant (Cancellations and Reinstatements)
AmWINS
08.2021 - Current
- Manages the processing of cancellations and reinstatements for Property and Casualty surplus lines insurance policies.
- Reviews policy documentation, ensuring accuracy and compliance with underwriting guidelines.
- Communicates effectively with agents, brokers, and policyholders to address inquiries and resolve issues promptly.
- Collaborates with underwriters and other team members to streamline processes and improve efficiency.
- Trained and delivered constructive feedback to a 5-person underwriting team, ensuring adherence to underwriting policies and decisions.
- Consistently achieves a daily quota of 60 tasks, aligned with management expectations for insurance processing
Centralized Underwriting Assistant (Binding Property and Casualty Surplus Lines Insurance Policies)
AmWINS
03.2020 - 08.2021
- Assisted in the binding process for Property and Casualty surplus lines insurance policies, ensuring all necessary documentation and information were accurate and complete.
- Conducted quote reviews and audits to verify compliance with underwriting standards and regulatory requirements.
- Facilitated communication between underwriters, and agents to expedite policy issuance and address any discrepancies.
- Contributed to the development and implementation of new procedures to enhance underwriting efficiency and accuracy.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Maintained a high level of professionalism in all interactions with clients, ensuring that their needs were met in a timely and satisfactory manner.
- Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.
- Consistently achieves a daily quota of 40 tasks, aligned with management expectations for insurance processing
Education
Bachelors of Science in Biology -
Fayetteville State University
01.2017
Skills
- Proficient in insurance underwriting processes and procedures
- Expertise in calculating premiums based on risk factors and company guidelines
- Understanding of various insurance products and their specific rating criteria
- Basic to intermediate skills with Excel, Word, Outlook and Power Point
- Provides training and mentoring for other members of the Insurance Operations team when required
- Ability to explain rating decisions and underwriting policies clearly
- Effective communication skills for interacting with underwriters, agents, and clients
- Strong attention to detail to ensure accuracy in calculations and reporting
Timeline
Centralized Underwriting Assistant (Cancellations and Reinstatements)
AmWINS
08.2021 - Current
Centralized Underwriting Assistant (Binding Property and Casualty Surplus Lines Insurance Policies)
AmWINS
03.2020 - 08.2021
Bachelors of Science in Biology -
Fayetteville State University
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