Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ngoc An Tran

Alhambra,United States

Summary

Dynamic professional with expertise in payment processing and effective communication at Amazon. Notable achievements include resolving customer disputes and significantly enhancing team productivity. Demonstrates strong training capabilities and consistently maintains high customer satisfaction through knowledgeable service. Committed to operational excellence and fostering a collaborative team environment.

Overview

3
3
years of professional experience

Work History

Amazon

Packager National Products
Los Angeles, United States
06.2022 - Current
  • Handled player disputes calmly and professionally, escalating issues.
  • Worked effectively in team environments to make the workplace more productive.
  • Updated and maintained databases with current information.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Cashier

Com Tam Kieu Restaurant
San Gabriel, United States
01.2022 - 06.2022
  • Bagged, boxed or wrapped products for customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Informed customers of promotions and special offers to increase sales.
  • Approached and solved problems with initiative and sound judgment.
  • Kept clean, organized and well-stocked checkout areas.

Education

High School Diploma -

Mark Keppel
Monterey Park, CA
05-2022

Skills

  • Customer service
  • Product knowledge
  • Employee training
  • Effective communication
  • Order fulfillment

Languages

  • Vietnamese, Native
  • English, Fluent

Timeline

Amazon

Packager National Products
06.2022 - Current

Cashier

Com Tam Kieu Restaurant
01.2022 - 06.2022

High School Diploma -

Mark Keppel

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Ngoc An Tran