Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Ngoc Le

Greendale,WI

Summary


Results-driven professional with solid history in project management and office coordination. Proven ability to streamline processes, enhance productivity, and support project success. Valued for fostering team collaboration and adaptability in dynamic environments, showcasing strong organizational and multitasking skills.

Overview

26
26
years of professional experience

Work History

HR & Finance Administrator

The Women's Center
03.2022 - Current
  • Liaison between employees and Director of Human Resources and Director of Finance
  • Conduct interviews with potential new hires
  • Manage the employee enrollment of agency benefits such as health, dental, and vision insurance and the 403b retirement plan
  • Guiding new hires through the onboarding process, including paperwork, introductions to the company culture, and necessary training
  • Maintaining accurate and up to date employee information, including contact details, employment contracts, leave records and performance evaluations
  • Organized monthly team building events and implemented new team initiatives to build morale and team culture
  • Keeping detailed financial records
  • Complete clerical and data entry tasks to optimize financial procedures
  • Manage staff grant requests and funding
  • Prepare and post receipts and deposits to facilitate standard bookkeeping
  • Reconcile accounts and investigate variances
  • Ensure timely payment of vendor invoices, maintaining strong relationships with suppliers and partners
  • Update daily transaction records to assist with payroll and billing administration
  • Ensuring staff follows the agency’s financial protocol

Project/Office Manager

SB Design and Showroom LLC
06.2019 - 03.2022
  • Coordinated with clients, engineers, architects, and other workers to ensure prescribed time frame and quote parameters are followed for each project
  • Prepared and provided documentation on all general business and technical procedures as needed, including cost estimates, contracts, invoices, legal requirements, safety and building codes
  • Setup filing and organization program for construction projects which reduced the cost of lost documents, errors made and boosted productivity and increased efficiency

Events & Food Service Manager

Milwaukee Art Museum, MAM
03.2013 - 08.2021
  • Planned all manners of events, including corporate events, conferences, private events, and more, ranging from 2 - 1000 people
  • Managed all areas of events, from consulting with clients, managing budgets, booking vendors, contacting clients/guests/speakers, promoting events, and liaising with suppliers
  • Determined appropriate levels of staffing and budget to stay within given monetary parameters
  • Organized logistics of event preparation, including location scouting, stage design, venue decor, and program implementation
  • Interviewed, recruited, and trained potential candidates
  • Supervised team of event planners and assistants and back of house, while hiring support staff and other contract workers as needed

Owner/Operator

Orange Gallery
02.2015 - 10.2017
  • Maintained working relationships with over 50 local artists and makers for gallery and consignment boutique
  • Managed sales and operating needs of the boutique
  • Provided marketing and social media advertising
  • Coordinated and organized workshops
  • Planned and implemented market sales at local makers' events

Floor Manager/Pit Manager

Potawatomi Bingo & Casino
08.1999 - 01.2009
  • Maintained the highest quality standards in all areas of guest service, hospitality, and guest development
  • Supervised games, guests, and dealers to ensure full compliance with gaming laws, gaming policies, procedures, and regulations

Education

Associates Degree - HR Management

MATC
03.2025

Bookkeeping Certificate -

Milwaukee Trade & Technical HS

Skills

  • Customer Service
  • Effective Communication
  • Operations Management
  • Project Management
  • Strategic Thinking
  • Team Building
  • Recruiting & Onboarding
  • Customer service
  • Team building
  • Teamwork and collaboration
  • Effective communication
  • Relationship building and management

Community Service

  • Parent Coordinator for Swim MKE
  • Volunteer coach for Milwaukee Kickers youth soccer league
  • Feeding America / Arthritis Foundation

Timeline

HR & Finance Administrator

The Women's Center
03.2022 - Current

Project/Office Manager

SB Design and Showroom LLC
06.2019 - 03.2022

Owner/Operator

Orange Gallery
02.2015 - 10.2017

Events & Food Service Manager

Milwaukee Art Museum, MAM
03.2013 - 08.2021

Floor Manager/Pit Manager

Potawatomi Bingo & Casino
08.1999 - 01.2009

Bookkeeping Certificate -

Milwaukee Trade & Technical HS

Associates Degree - HR Management

MATC

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