Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NGOC NGUYEN

Groveland,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Creative Nail Technician known for high productivity and efficient task completion. Skilled in nail art, acrylic and gel nail application, and customer service. Excel at time management, adaptability, and communication, ensuring clients receive exceptional care and personalized treatments.

Overview

5
5
years of professional experience

Work History

Nail Technician

O'Q Nail Lounge
Plantation, FL
04.2022 - 12.2023
  • Advised clients on nail care and use of products and colors.
  • Applied nail treatments, polish and artificial tips to complete manicure services.
  • Maintained supply inventory and replenished to maintain consistent availability.
  • Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Completed daily customer appointments and updated master schedule.
  • Conducted consultations with clients to determine their needs and preferences.
  • Maintained customer records for future reference.
  • Provided excellent customer service through friendly interactions with clients.
  • Utilized customer feedback to improve services offered at the salon.
  • Responded promptly to customer inquiries and complaints.
  • Performed administrative duties such as scheduling appointments and taking payments from customers.
  • Attended continuing education courses related to nail care techniques.
  • Assisted with inventory management tasks such as restocking supplies when needed.
  • Followed health regulations regarding sanitation practices throughout the salon.

Associate

Amazon
Hillsboro, OR
04.2020 - 12.2021
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Described merchandise and explained use, operation and care.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Nail Technician

K&V NAILS
Portland, OR
11.2018 - 12.2021
  • Followed health regulations regarding sanitation practices throughout the salon.
  • Assisted with inventory management tasks such as restocking supplies when needed.
  • Advised customers on the best type of treatment for their particular nail condition or desired look.
  • Attended continuing education courses related to nail care techniques.
  • Demonstrated knowledge of all products and services offered in the salon.
  • Performed administrative duties such as scheduling appointments and taking payments from customers.
  • Responded promptly to customer inquiries and complaints.
  • Utilized customer feedback to improve services offered at the salon.
  • Cleaned and sterilized tools and work areas between customers.
  • Provided excellent customer service through friendly interactions with clients.
  • Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
  • Maintained customer records for future reference.
  • Completed daily customer appointments and updated master schedule.
  • Cleaned and sanitized tools and work station in adherence with safety requirements.
  • Scheduled client appointments and accepted payments.

Worker

Biamp
Beaverton, OR
08.2020 - 08.2021
  • Organized work area at end of shift to ensure it is ready for next day's production run.
  • Inspected outgoing shipments for accuracy before dispatching from warehouse.
  • Communicated regularly with supervisors regarding progress of projects and completed tasks.
  • Trained new team members using approved training materials and information.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Collaborated with team members to achieve project milestones within set deadlines.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Maintained positive working relationship with fellow staff and management.
  • Worked closely with human resources to support employee management and organizational planning.

Education

High School Diploma -

HOANG HOA THAM
VIET NAM
07-2010

Skills

  • Customer Service
  • Appointment management
  • Time Management
  • Problem-solving skills
  • Product Knowledge
  • Schedule Maintenance
  • Infection controls
  • Sanitation Procedures

Languages

Vietnamese
Native/ Bilingual
English
Native/ Bilingual

Timeline

Nail Technician

O'Q Nail Lounge
04.2022 - 12.2023

Worker

Biamp
08.2020 - 08.2021

Associate

Amazon
04.2020 - 12.2021

Nail Technician

K&V NAILS
11.2018 - 12.2021

High School Diploma -

HOANG HOA THAM

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