Ngoc Nguyen
Melbourne,FL
Summary
Reliable working professional with a background in customer-oriented roles, performing well in extremely productive environments where task efficiency is paramount. Experienced in accurate cash handling, stock management, and customer service, ensuring smooth and efficient transaction operations. Possess good communication, problem-solving, and adaptability skills to respond to different customer requirements, and enhance overall satisfaction. Committed to making positive contributions to team functionality through efficient support and teamwork.
Overview
4
4
years of professional experience
Work History
Waitress Trainee
Pho Thien Vietnamese Kitchen
Melbourne, FL
12.2024 - Current
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Set up tables in between patrons to reduce wait times.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Presented menus and answered questions regarding items.
- Filled condiments and napkin containers during slack periods.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Checked that all orders were accurate before delivering to customers.
Receptionist
An Phú Riverside House Rental
Ho Chi Minh City, Viet Nam
05.2021 - 05.2023
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted with special projects assigned by management when required.
- Scheduled appointments for clients, customers, and other visitors.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Updated daily log book with information about visitors entering the premises.
Education
Associate of Arts - Cyber Security
Eastern Florida State College
Cocoa, FL06-2035
Skills
- Network security
- Vulnerability assessment
- Incident response
- Data analysis
- Technical documentation
- Regulatory compliance
- PC proficient
Languages
Vietnamese
Full Professional
English
Limited
Timeline
Waitress Trainee
Pho Thien Vietnamese Kitchen
12.2024 - Current
Receptionist
An Phú Riverside House Rental
05.2021 - 05.2023
Associate of Arts - Cyber Security
Eastern Florida State College
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