Ngoc Nguyen
Westfield
Summary
Leader in manufacturing with proven ability to enhance productivity and efficiency through strategic workforce planning. Achievements include improved team performance and product quality through effective operations management and staff supervision. Skilled in cross-functional collaboration, driving significant process improvements. Committed to precision assembly and quality assurance, ensuring market readiness while prioritizing safety and time management.
Overview
14
14
years of professional experience
Work History
Cutter/Grinder CNC Operator
MSC
Chicopee
02.2025 - Current
- Adjusted machine settings based on material types and project requirements efficiently.
- Inspected materials for quality and compliance with specifications before processing.
- Maintained equipment cleanliness and performed routine maintenance to ensure reliability.
- Operated cutting machinery to produce precise materials for manufacturing.
- Adjusted machine settings as needed based on type of material being cut.
- Operated grinding machines to shape and finish metal components.
- Read blueprints or job orders to determine product specifications such as material type, dimensions and tolerances.
- Perform necessary calculations to determine cutting speed rates and depth of cut.
Manufacturing Production Supervisor
IMI Adptas
04.2021 - 05.2024
- Improved production efficiency by implementing lean manufacturing processes and reducing waste in the workplace.
- Enhanced team performance by providing regular coaching, feedback, and training to employees on best practices in manufacturing operations.
- Streamlined production workflows for increased throughput and reduced lead times with a focus on continuous improvement initiatives.
- Ensured product quality by closely monitoring production processes, conducting regular inspections, and addressing any issues promptly.
- Optimized resource allocation by effectively managing staff schedules, shift rotations, and overtime assignments.
- Boosted employee morale by fostering a positive work environment, recognizing exceptional performance, and addressing concerns in a timely manner.
- Reduced equipment downtime through proactive maintenance planning, scheduling routine checkups, and troubleshooting issues as they arose.
Manufacturing Assembly Technician
DFF Corporation
06.2012 - 11.2020
- Reduced assembly errors through thorough quality control checks and adherence to standard operating procedures.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Troubleshot and resolved mechanical issues that occurred during assembly.
- Maintained detailed records of production and assembly processes.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Operated hoists, cranes and other heavy machinery to transport materials and parts.
- Monitored inventory, keeping necessary supplies on hand.
- Trained new assembly personnel on proper use of equipment.
- Performed daily maintenance and inspection of machinery to drive optimal performance.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Inspected completed products to encourage quality and adherence to company standards.
- Assisted in development of new assembly processes.
Education
Auto Tech. Certificate - Auto Technician
Universal Technical Institute of Massachusetts
Norwood, MA08.2010
GED -
Mass. Department of Elementary And Secondary Edu.
Skills
Staff supervision and workforce planning
Manufacturing processes and operations management
Process improvement and productivity enhancement
Assembly and production techniques
Health and safety compliance
Standard operating procedures development
Machine operation expertise
Waste reduction strategies
Cross-functional teamwork
Accomplishments
Setup Multiple lines for maximum efficiency and productivity.
Team selection for max production output.
Meet all production deadline/goals.
Achieved The Mark Enos Award for Operational Excellence In Manufacturing 2022.
Timeline
Cutter/Grinder CNC Operator
MSC
02.2025 - Current
Manufacturing Production Supervisor
IMI Adptas
04.2021 - 05.2024
Manufacturing Assembly Technician
DFF Corporation
06.2012 - 11.2020
Auto Tech. Certificate - Auto Technician
Universal Technical Institute of Massachusetts
GED -
Mass. Department of Elementary And Secondary Edu.