Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Ngoc Tran

Ngoc Tran

Summary

Talented Management Assistant with demonstrated experience providing administrative support services. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills.

Overview

1
1
year of professional experience

Work History

Management Assistant

Nail Art
06.2022 - Current
  • Oversaw training and onboarding process for all newly hired employees.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Drove sales and customer service while assisting guests with customer services.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Maintained inventory stock for nail supplies and sanitizing products, placing orders when necessary.
  • Managed phone and email correspondence.
  • Managed calendars to strategically coordinate appointments between customers.

Front Desk Receptionist

Quality Inn Hotel
08.2021 - 12.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used internal software to process reservations, check-ins and check-outs.
  • Collected room deposits, fees and payments.
  • Kept accounts in balance and ran daily reports to verify totals.

Education

Bachelor of Science - Business Administration

University of Missouri - Kansas City
Kansas City, MO
05.2024

Skills

  • Office Administration
  • Microsoft Office
  • Office Supplies and Inventory
  • Administrative Duties
  • Multitasking and Time Management
  • Customer Relations and Communications
  • Set Appointments
  • Cash Drawer Management
  • Bilingual in Vietnamese and English

Timeline

Management Assistant

Nail Art
06.2022 - Current

Front Desk Receptionist

Quality Inn Hotel
08.2021 - 12.2021

Bachelor of Science - Business Administration

University of Missouri - Kansas City

Similar Profiles

CREATE PROFILE
Ngoc Tran