Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Timeline
Generic

Ngo Mbok Toni Saidou Noura

Van Nuys,CA

Summary

I am a third-year student at the University of California, Riverside and through various experiences, I can multitask in a busy and overwhelming environment. I take initiative when it is necessary to get tasks at hand completed well and in time. I also can be malleable when faced with pressures and interacting with different individuals.

Overview

4
4
years of professional experience

Work History

UCR, Ambassador

Umoja, UCR
06.2022 - Current
  • Present in front of students and faculty on the programs and opportunities offered at the
  • University
  • Prepare slides and presentations according to the audience
  • Recruit prospective students and encourage them to apply to the University

UCR Umoja
01.2022 - Current
  • My job is assisting the reopening and restructuring of the organisation
  • I oversee activities and responsibilities of Vice President and Treasure Help create new norms for the club Direct meetings when the president is unavailable Update club and members of new school norms and trends In charge of directing the funds In charge of counting funds Communicate with student organising directors Assist in finding ways to promote the club

Receptionist

Hope The Mission
North Hills
03.2024 - 06.2024
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Monitored office supplies inventory and placed orders when necessary.
  • Provided excellent customer service at all times while interacting with both internal and external.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Used Microsoft software and Apple equipment for administrative work.

Team Member

Chick Fil A
Topanga Canyon, CA
06.2021 - 03.2024
  • Take orders and make beverages, package orders and keep store clean (learned to multitask and keep organised at the same time)
  • Learn to work and cooperate in highly stressful situation
  • Handle hefty sums of money daily
  • Interact with customers (listening to concerns, answered questions and handled their complaints)
  • Provided customer service support to ensure satisfaction.
  • Greeted customers upon entering the store with friendly demeanor.

Trainer

Chick Fil A
White Oak, CA
09.2020 - 04.2021
  • Trained new- hires to become team members and meet company standards
  • Assisted manager with managing the store and ensured jobs were completed well
  • Took orders/ interacted with guests, took payments/ completed transactions, bagged food and made beverages, handling money and other additional tasks such as restocking (handled large amounts of money at a time while multi- tasking)

Secretary of Encircling Diversity

Pierce College Club Association
01.2020
  • A New Narrative club Taking important discussions Reminding board members of their tasks and meeting times Researched topics and event ideas and presented them before the club Delegated meeting times and locations Mass emailing
  • Vice President of Umoja Club Assisted the president in leading meetings Delegated new tasks for club members Intermediated conversation between the director in charge and club members
  • Club Representative of Dance club Attended school wide meetings Updated club members of new norms Advertised club before other clubs

Education

High School Diploma -

Reseda Senior High School
Reseda, CA
06.2019

Bachelor of Science - Business Administration, Accounting

University of California Riverside
true

Associate of Arts - Business Administration

Pierce College
Woodland Hills, CA

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Critical Thinking
  • Customer Service
  • Cleaning
  • Cash Handling
  • Complaint resolution
  • Order Preparation
  • Money Handling
  • Fluent in French and English
  • Basic Spanish, Korean and Mandarin
  • Documentation and Recordkeeping
  • Data Management
  • Time Management
  • Software Proficiency (Excel, Microsoft Word/powerpoint)
  • Data Entry

Additional Information

  • Sunday School teacher
  • After School Ambassador (arc)
  • Blogger, singer/songwriter

Timeline

Receptionist

Hope The Mission
03.2024 - 06.2024

UCR, Ambassador

Umoja, UCR
06.2022 - Current

UCR Umoja
01.2022 - Current

Team Member

Chick Fil A
06.2021 - 03.2024

Trainer

Chick Fil A
09.2020 - 04.2021

Secretary of Encircling Diversity

Pierce College Club Association
01.2020

High School Diploma -

Reseda Senior High School

Bachelor of Science - Business Administration, Accounting

University of California Riverside

Associate of Arts - Business Administration

Pierce College

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Ngo Mbok Toni Saidou Noura