Ngoni Faruq
Philadelphia,Pennsylvania
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Barista
Good Karma Cafe
09.2024 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
SERVER
Sabrina's Cafe
06.2022 - 10.2024
- Answered customers' questions, recommended items, and recorded order information
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Cultivated warm relationships with regular customers
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
TEAM MEMBER
Barry's Buns
02.2020 - 07.2021
- Monitored and replenished food and supplies stock at the counter, in customer dining and food preparation areas
- Delivered complete food orders to guests and confirmed customer satisfaction with completed orders
- Greeted customers promptly and took orders to keep the flow of traffic moving
Education
No Degree - Business
Community College of Philadelphia
Philadelphia, PA05.2026
Skills
- Adaptability and Flexibility
- Teamwork and Collaboration
- Hospitality and Accommodation
- Positive attitude
- Strong work ethic
Timeline
Barista
Good Karma Cafe
09.2024 - Current
SERVER
Sabrina's Cafe
06.2022 - 10.2024
TEAM MEMBER
Barry's Buns
02.2020 - 07.2021
No Degree - Business
Community College of Philadelphia
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