NGOZI AKINRO
Keller
Summary
Organizational change leader with 15+ years driving large-scale transformation, enterprise modernization, stakeholder alignment, and strategic adoption across SaaS, cloud, ERP, digital operations, and academic environments. Expert at translating complex change into clear communications, structured plans, and measurable adoption outcomes. Known for influencing across all levels of an organization, designing data-driven change strategies, and enabling teams through ambiguity to successful transformation. Brings a strong blend of consulting mindset, program rigor, and human-centered change management, delivering improved adoption, reduced resistance, and accelerated business readiness.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Enterprise Project Manager (OCM-Focused Transformation)
Anthology, Inc
01.2022 - Current
- Lead organizational change for enterprise SaaS/ERP modernization, new operating models, reporting transformation, and AI-enabled workflow adoption.
- Serve as a strategic partner to executives and cross-functional groups through complex organizational shifts.
- Designed and executed enterprise-wide change strategies for multiple SaaS/ERP integrations, achieving 95% cross-system adoption across business units.
- Led change readiness assessments, stakeholder analysis, and communication planning for initiatives impacting global operations, product, finance, and CX teams.
- Developed training content and delivered enablement programs improving team adoption and documentation speed 25%.
- Built communication frameworks and executive reporting packages used across global teams, improving visibility and reducing resistance to new processes.
- Facilitated alignment sessions between executives and functional leaders to reduce delivery friction and increase adoption of new operational models.
- Established clear stakeholder accountability processes that reduced rollout delays and improved engagement across cross-functional groups.
- Guided teams through new workflow rollouts, achieving 20–40% cycle-time reduction and significant operational efficiency gains.
- Introduced AI-enabled documentation and reporting tools, reducing manual workload 20–30% and improving consistency of adoption across dispersed teams.
- Supported organizational alignment around new delivery frameworks, reducing program risk 25% and improving predictability.
Director, Organizational Strategy & Digital Operations
Texas Wesleyan University
01.2016 - 01.2022
- Led enterprise-level change initiatives transforming digital operations, instructional delivery, and administrative workflows.
- Partnered with leaders to ensure readiness, communication clarity, and adoption across 10+ functional units.
- Directed organizational change efforts that increased hybrid/digital adoption 40–50% and reduced delivery bottlenecks 30%.
- Designed and implemented readiness assessments, stakeholder communication plans, and role-based adoption strategies.
- Created decision-support dashboards improving leadership visibility and alignment during major operational transformations.
- Unified stakeholders across operations, analytics, IT, and academic leadership to support integrated change execution.
- Built repeatable frameworks improving ownership, communication, and execution reliability across multiple transformation cycles.
Founder & Program Strategist
NSK Resources LLC
01.2012 - 01.2016
- Built and scaled a digital marketplace, leading organizational rollout, process improvements, and cross-team change enablement.
- Designed onboarding and adoption pathways that increased conversion 62% → 87% through behavior-driven change tactics.
- Developed communications, training, and feedback loops that improved stakeholder engagement and reinforced adoption.
- Led cross-regional engineering, design, and operations teams through multiple product transitions.
Research Manager & Instructor
Southern Illinois University
01.2012 - 01.2016
- Conducted process analysis and redesign improving workflow efficiency 15%, using data to support behavioral change and operational adoption.
- Authored 3 peer-reviewed publications, demonstrating strong communication and analytical synthesis skills essential for OCM storytelling.
Education
MBA - Strategy & Project Management
Texas Wesleyan University
Fort Worth, TX12-2020
Ph.D. - Communication & Organizational Leadership
Southern Illinois University, Carbondale
Carbondale, IL12-2016
M.Sc. - Digital Communication
Arkansas State University
Jonesboro, AR12-2012
B.A. - Theatre Arts & Management
University of Benin
Nigeria12-2006
Skills
- Change Strategy Development
- Stakeholder Engagement
- Communications Planning
- Change Impact & Readiness Assessments
- Business Process Transformation
- Training & Enablement
- Enterprise Adoption Frameworks
- Executive Alignment
- KPI & Measurement Design
- Organizational Design Support
- Behavior Change Reinforcement
- Agile & Waterfall Change Delivery
- Cross-Functional Facilitation
- Prosci/ADKAR
- Confluence
- Jira
- Asana
- Miro
- MS Project
- CRM/ERP systems
- BI dashboards
- AI-driven documentation & communication tools
Certification
- PMP
- Certified ScrumMaster (CSM)
- Prosci-aligned change methodologies (applied in practice)
Ocm Transformation Impact Summary
95% system adoption across enterprise ERP/CRM integrations, 25–40% improvement in operational cycle time following organizational model changes, 20–30% reduced manual workload through AI-enabled change automation, 40–50% increase in digital workflow adoption, 25% increase in communication clarity & documentation throughput, Enabled adoption across teams of 25+ stakeholders in multi-region environments
Core Ocm Capabilities
- Change Strategy Development
- Stakeholder Engagement
- Communications Planning
- Change Impact & Readiness Assessments
- Business Process Transformation
- Training & Enablement
- Enterprise Adoption Frameworks
- Executive Alignment
- KPI & Measurement Design
- Organizational Design Support
- Behavior Change Reinforcement
- Agile & Waterfall Change Delivery
- Cross-Functional Facilitation
Timeline
Senior Enterprise Project Manager (OCM-Focused Transformation)
Anthology, Inc
01.2022 - Current
Director, Organizational Strategy & Digital Operations
Texas Wesleyan University
01.2016 - 01.2022
Founder & Program Strategist
NSK Resources LLC
01.2012 - 01.2016
Research Manager & Instructor
Southern Illinois University
01.2012 - 01.2016
MBA - Strategy & Project Management
Texas Wesleyan University
Ph.D. - Communication & Organizational Leadership
Southern Illinois University, Carbondale
M.Sc. - Digital Communication
Arkansas State University
B.A. - Theatre Arts & Management
University of Benin