Ngozi Okonmah
Irvington,NJ
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nurse Assistant
Morris View Healthcare Center
03.2020 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Customer Service Representative
Canonica Pri Llc
01.2018 - 08.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Marketing Officer
Access Bank Plc
01.2013 - 05.2016
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Consulted with product development teams to enhance products based on customer interest data.
Education
CERTIFIED NURSING ASSISTANT - Certified Nursing Assistant
Exodus Training Institute CNA
East Orange, NJ06.2022
Bachelor of Science - Chemistry
Delta State University
Delta State Nigeria04.2012
Skills
Certification
- CNA - Certified Nurse Assistant
- BLS - Basic Life support certified
Timeline
Certified Nurse Assistant
Morris View Healthcare Center
03.2020 - Current
Customer Service Representative
Canonica Pri Llc
01.2018 - 08.2019
Marketing Officer
Access Bank Plc
01.2013 - 05.2016
CERTIFIED NURSING ASSISTANT - Certified Nursing Assistant
Exodus Training Institute CNA
Bachelor of Science - Chemistry
Delta State University
- CNA - Certified Nurse Assistant
- BLS - Basic Life support certified
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