Niela Gwynn
Rocky Mount,NC
Summary
Hardworking and passionate job seeker, possesses strong organizational skills, and has three years of customer service experience. Seeking an opportunity with Delta Airlines as a flight attendant to acquire knowledge on how to maintain aircraft safety and give passengers a pleasant and relaxing flight experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Childcare Curriculum Coordinator
Westside Community Learning Center
05.2021 - Current
- Collaborated with parents to establish two-way communication to increase involvement
- Provided subject matter expertise on all courses, materials and lesson plans.
- Collaborated with administrators to determine course objectives.
- Skilled at working independently and collaboratively in a team environment.
Server
Outback Steakhouse
07.2020 - 03.2021
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cashier
Food Lion
03.2019 - 05.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked personal identifications during alcohol and tobacco sales.
Education
High School Diploma -
Rocky Mount High School
Rocky Mount, NCSkills
- Verbal and Written Communication
- Document Management
- Issue Resolution
- Time Management Skills
- Cash Management
- Hospitality and Accommodation
- Seating Assignment Preparation
- Quality Control
Certification
Certified Safety Professional (CSP) - current
First Aid & CPR certified - current
Timeline
Childcare Curriculum Coordinator
Westside Community Learning Center
05.2021 - Current
Server
Outback Steakhouse
07.2020 - 03.2021
Cashier
Food Lion
03.2019 - 05.2020
High School Diploma -
Rocky Mount High School
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