Summary
Overview
Work History
Education
Skills
Certification
Timeline
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NGUENDJANG VINI NZINKEU

Hyattsville,MD

Summary

Detail-oriented Field Tech Support Agent with proven skills in troubleshooting, maintaining, and installing medical systems. Expertise in ensuring optimal performance of network infrastructures and medical devices. Dedicated and adaptable Field Tech Support Agent specializing in medical systems. Known for strong analytical skills and technical proficiency, ensuring effective troubleshooting and maintenance. Ready to enhance operational efficiency in healthcare environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Field Tech Support Agent

IQVIA Med Technologies
03.2025 - Current
  • Working as a field tech support agent for medical system technologies for IQVIA, I provide a role in ensuring the smooth operation of medical devices and systems.
  • Am responsible for installing, maintaining, and troubleshooting equipment in healthcare settings, providing on-site support to healthcare professionals.
  • This includes diagnosing technical issues, performing repairs, and conducting routine maintenance.

Data Entry Analyst

PGCC
Hyattsville, Maryland
06.2023 - 06.2024
  • I worked with the financial aid department team. Collecting vital information for further processing.
  • Reviewed and verified data for accuracy and completeness. Inputted data into databases with high attention to detail.
  • Verified accuracy of data entry by comparing source documents to entered information.

Network Support Architect (Intern)

Bridgeway Technologies
Hyattsville, MD
01.2024 - 05.2024
  • Company Overview: Tech supervisor (Yolande Bippe).
  • As a Network Support intern who worked at Bridgeway tech, the primary duties I was faced with was designing, implementing, and maintaining the network infrastructure to ensure seamless connectivity and optimal performance.
  • This involves configuring routers, switches, and firewalls to protect the network from potential threats.
  • The role also required monitoring network traffic to identify and resolve any issues promptly, ensuring minimal downtime for operations.
  • Tech supervisor (Yolande Bippe).

Education

Associate Degree - Cyber Security

Prince Georges Community College
Largo, MD
11.2025

Diploma -

Buea institute of Technology
Buea, Cameroon
05.2019

Skills

  • Analytical and problem-solving skills
  • Troubleshooting network issues
  • Risk assessment
  • Network design and implementation
  • Information assurance
  • Cyber security analysis
  • Multilingual
  • System installation

Certification

  • Security+
  • Network+
  • CCNA

Timeline

Field Tech Support Agent

IQVIA Med Technologies
03.2025 - Current

Network Support Architect (Intern)

Bridgeway Technologies
01.2024 - 05.2024

Data Entry Analyst

PGCC
06.2023 - 06.2024

Associate Degree - Cyber Security

Prince Georges Community College

Diploma -

Buea institute of Technology

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