Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nguyen L

Nguyen L

San Francisco

Summary

Creative design professional specializing in interior design, recognized for attention to detail and commitment to functional, aesthetically pleasing spaces. Demonstrated success in managing design projects from initial concept through final execution, consistently aligning with client expectations and industry standards. Strong collaborator with proven adaptability to evolving project demands.

Overview

9
9
years of professional experience

Work History

Host

Airbnb Host - San Francisco, California
04.2018 - 12.2023
  • Cultivated relationships with regular customers to maintain exceptional service standards.
  • Managed reservation schedules, aligning seating capacity with staffing levels for optimal customer experience.
  • Resolved customer complaints regarding wait times and service quality with professionalism.
  • Handled phone inquiries and processed reservations with efficiency.

Sales Manager

KD Logistics INC
04.2020 - 11.2023
  • Resolved customer relations issues to enhance satisfaction and expedite resolutions.
  • Developed and implemented effective sales strategies, resulting in increased revenue.
  • Established enduring client relationships through exceptional service and diligent follow-ups.
  • Motivated sales team with coaching and performance-based incentives for improved results.

Researcher and Community Liaison

Liv Psychotherapy, Inc - San Francisco, California
04.2019 - 02.2020
  • Researched experiences of diverse women to guide program development.
  • Investigated resources available to women in Bay Area to enhance accessibility.
  • Facilitated connections between female patients and mental health services at Liv Psychotherapy.

Teacher Assistant

Montessori School - San Francisco, California
05.2019 - 12.2019
  • Conducted one-on-one and small group reviews to reinforce lessons taught by teachers.
  • Enforced school and class rules to promote appropriate student behavior.
  • Assisted teachers with recordkeeping by tracking attendance and calculating grades.

Group - X Manager

LX Fitness - Hai Phong
11.2014 - 05.2015
  • Delivered high-energy encouragement in classes to maintain participant morale.
  • Developed choreography and selected upbeat music for all classes.
  • Provided clear instructions and support to Group-X participants of varying skill levels.
  • Managed schedule, activities, and events for Group-X team effectively.

Education

Finance and Banking

Hanoi University of Science and Technology
05.2014

Women's Studies

City College of San Francisco
12.2018

Diversity and Social Justice

City College of San Francisco
12.2018

Chid Development: Infant and Toddler

City College of San Francisco
12.2018

Associate of Arts - Interior Design

City College of San Francisco
San Francisco, CA
05-2026

Skills

  • English language proficiency
  • Office software mastery
  • Document and spreadsheet management
  • Effective presentations
  • Customer support services
  • Collaborative teamwork
  • Multitasking abilities
  • Efficient time management
  • Adaptability to change
  • Proficient in SketchUp and AutoCAD

Timeline

Sales Manager

KD Logistics INC
04.2020 - 11.2023

Teacher Assistant

Montessori School - San Francisco, California
05.2019 - 12.2019

Researcher and Community Liaison

Liv Psychotherapy, Inc - San Francisco, California
04.2019 - 02.2020

Host

Airbnb Host - San Francisco, California
04.2018 - 12.2023

Group - X Manager

LX Fitness - Hai Phong
11.2014 - 05.2015

Women's Studies

City College of San Francisco

Diversity and Social Justice

City College of San Francisco

Chid Development: Infant and Toddler

City College of San Francisco

Finance and Banking

Hanoi University of Science and Technology

Associate of Arts - Interior Design

City College of San Francisco
Nguyen L