I've worked in administrative positions interacting with clients for more than three years. And also have three years of experience working in the medical equipment sector. A proficient assembler who can handle several tasks with varying priorities. Respects deadlines and display optimism constantly. Dependable and diligent, with excellent communication and customer service. Offers workflow, flexibility, and adaptability. Extremely well-organized, proactive, on time, and has a sense of teamwork. The motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Experienced Assembler knowledgeable about general warehouse operations. Works quickly and stays focused under strict deadlines. Skilled in managing multiple tasks with frequently changing priorities. Continuously projects a positive attitude and seeks opportunities to help team members.
Hi, I’m
NGUYEN PHAM
San Jose,CA
Summary
Overview
7
years of professional experience
Work History
NuVera Medical
Electro-Mechanical Assembly Tech
01.2021 - Current
Job overview
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Performed repeated tasks while sitting or standing over extended periods of time.
- Notified engineering of errors and discrepancies.
- Identified defective items and made repairs according to department standards.
- MFG Semi-conductor and Tech industries. Experience with working in CER Accurately complete all essential documentation ( LHR’s, Inspection records, validation documentation) Follow line clearance, MPI, GDP, 5s rule.
- Good hand control, good precision alignment and experience on SMT lines and worked at a Board house using semi-automatic piece of equipment and micro-soldering.
- Good hand on using equipment such as heat gun, ACF bonder, XY stage assembly,soldering iron, antistatic air gun, fixtures, Dymax light curing system, Catheter holder, microscope, steeger braider, laminator, hot box, caliper, snap gauge, blue M oven, digital thermometer, etc…
- Inner shaft : mandrel and liner preparation,pull line preparation, braiding first layer, 2nd layer, lamination, post lamination, annealing, conditioning.
- Outer shaft : mandrel and liner preparation, braiding, lamination, annealing, post lamination. Rework and repair and troubleshooting.
- Acoustic output test : motherboard hardware setup, powering system, connecting catheter and cable, attach umbilical cable to the motherboard,block fixture setup, software setup, test mode, alignment, scan, 20V 100 Mhz re-scan, saving EEPROM contents to network.
- Experience with MFG equipment( loctite, caliper, micrometers,tweezers, electronic meters, ruler, blade, cutter).
- Experience with SMT ( surface-mount technology ) manual processes and handling of ESD sensitive devices.
- Trained and instructed coworkers in proper assembly techniques.
Visby Medical
Assembly Operator
01.2020 - 12.2020
Job overview
- PCR: Using a fixture, apply plastic with glue to the PCR chip, then place it in the laminate machine and inspect (no dot, fiber, or bubble). After inspection, glue tube into PCR chip (no leaks allowed). With glued tubing, test the PCR chip. Apply a passed PCR chip to the board using the fixture. Screw this board tightly between the two bars. Following that, connect this PCR to a computer and load Test Covid-19 or a sexual health program into the PCR.
- DETECTION CHIP: Use a fixture to apply tape to the chip, inspect (no bubbles into the channel), and then apply the inspected chip to the board.
- CHECK VALVE 1: Glue the tube into the ball, ensuring that both sides of the tubing are 2.4 inches long.
- CHECK VALVE 2: Insert tube into ball, one side tubing is 1.6 inches long, the other side tubing is 2.4 inches long.
The Valley Nail Bar
Receptionist
05.2018 - 11.2019
Job overview
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
- Maintained all financial records to verify timely clearance of all credit and debit activities.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Coordinated and communicated with many clients daily to gather pertinent information.
- Processed payments and updated accounts to reflect balance changes.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Managed more than 100 incoming calls per day.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
- Scheduled and confirmed appointments.
Michael Kors
Sales Associate
10.2017 - 05.2018
Job overview
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Offered product and service consultations and employed upselling techniques.
- Helped average of 50 customers per day by responding to inquiries and locating products.
- Surpassed daily sales goals by cross-selling Product or Service and promoting additional products.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Educated customers on product and service offerings.
- Stayed up to date on store promotions, payment policies and security practices.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Drove substantial sales with more than $2000 in weekly revenue through suggestive selling and by promoting add-on purchases.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
PetSmart
Cashier
08.2016 - 02.2017
Job overview
- Assisted with purchases, locating items and signing up for rewards programs.
- Resolved issues with cash registers, card scanners and printers.
- Assisted customers with account updates, new service additions and promotional offers.
- Helped customers find specific products, answered questions and offered product advice.
- Received payments for product or Service and issued receipts.
- Processed 120 transactions per day with exceptional accuracy.
- Monitored sales events, added new merchandise and rang up purchases.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Welcomed customers, offering assistance to help find necessary store items.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Increased sales 10% by suggesting specific purchases to customers.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education
Mission CollegeSanta Clara, CA
High School Diploma
10.2020
University Overview
Skills
- Assembly and production
- Small parts assembly
- Skilled in final assembly processes
- Manufacturing
- Ability for multiple tasks
Timeline
Electro-Mechanical Assembly Tech
NuVera Medical
01.2021 - Current
Assembly Operator
Visby Medical
01.2020 - 12.2020
Receptionist
The Valley Nail Bar
05.2018 - 11.2019
Sales Associate
Michael Kors
10.2017 - 05.2018
Cashier
PetSmart
08.2016 - 02.2017
Mission College
High School Diploma
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