Nguyen Dac Duy Ho
DuPont,WA
Summary
Diligent University Student focused on goals and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Motivated professional offering Criminal Justice Degree University. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Military Active Duty
Us Army JBLM
, WA
04.2023 - Current
- Inspected, maintained and repaired all types of weapons and ammunition.
- Inspected and repaired systems to maximize performance.
- Conducted current and future operations planning to execute airspace management requirements for supported echelon.
- Performed basic administrative duties such as filing documents related to munition inventory management.
- Employed ground weapons such as howitzers and vehicle-mounted guns to support combat operations.
- Provided in-depth coaching and training to personnel with prompting to productively accomplish daily tasks and responsibilities.
- Prepared written reports outlining the results of inspections performed on munitions components.
- Provided guidance and instruction to new personnel assigned to the unit concerning safe handling practices when working with explosives or other hazardous materials.
- Conducted tests on assembled munitions components to ensure they met established standards prior to issue or use.
- Responded promptly to requests from other units requiring assistance with munition-related tasks.
- Maintained up-to-date knowledge of current rules governing military ordnance operations.
Security Officer
South Coast Plaza
Costa Mesa, CA
09.2021 - 04.2023
- Confirmed visitor identification prior to granting entry into the building.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Maintained high levels of alertness throughout shifts.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Responded to alarms and conducted investigations as required.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Enforced access control measures in accordance with established procedures.
- Checked for safety hazards and took corrective action when necessary.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
Receptionist Supervisor
New World Hotel
Ho Chi Minh, Vietnam, Sai Gon
08.2017 - 12.2019
- Implemented strategies aimed at reducing operational costs while improving overall efficiency.
- Interpreted and explained work procedures and policies to brief staff.
- Handled diverse needs for clients in-person, by phone or through email.
- Created daily reports summarizing the number of calls received, wait times, customer response rates.
- Resolved customer complaints in a timely manner while maintaining an excellent relationship with customers.
- Researched and prepared reports required by management or governmental agencies.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Analyzed call volume trends to identify areas of improvement in customer service delivery.
- Coordinated with other departments within the organization to ensure seamless communication flow.
- Tracked and coordinated preventive maintenance and pressing repairs with outside vendors.
- Obtained and processed payments from clients for products and services.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Education
Bachelor of Arts - Criminal Justice System Forensic Science
Columbia Southern University
Orange Beach, AL01-2028
High School Diploma -
Phan Dang Luu
Viet Nam05-2015
Skills
- Time Management
- Team Building
- Verbal Communication
- Supervision and Leadership
- Attention to Detail
- Problem Resolution
- Scheduling
- Multi-Line Telephone Skills
- Administrative Support
- Office Management
- Staff Management
- CCTV Monitoring
- Access Control
- Emergency Response
- Emergency Management
- Crime Prevention Methods
- Shift Work Experience
- First Aid and CPR Certified
- General Security
- Relationship Building and Management
- Military Experience
- Fluent in Vietnamese
Languages
Vietnamese
Native/ Bilingual
Timeline
Military Active Duty
Us Army JBLM
04.2023 - Current
Security Officer
South Coast Plaza
09.2021 - 04.2023
Receptionist Supervisor
New World Hotel
08.2017 - 12.2019
Bachelor of Arts - Criminal Justice System Forensic Science
Columbia Southern University
High School Diploma -
Phan Dang Luu
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