Summary
Overview
Work History
Education
Skills
Projects
Awards And Acknowledgements
languages
Timeline
Generic

NGYAH ICHO

Rochester,NY

Summary

Seeking a cybersecurity co-op/internship. Available Summer 2025.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives, and a strong work ethic to dynamic teams.

Overview

3
3
years of professional experience

Work History

Volunteer

11.2023 - Current
  • Assisted in outreach events, including the distribution of food to members of TCC and sometimes less privileged members of the community

Shift Lead

Walgreens
Fort Worth, TX
08.2022 - Current
  • Supervised and guided a team of 8+ associates to ensure efficient store operations during shifts, promoting a positive work environment, and excellent customer service.
  • Maintained detailed incident logs using digital reporting tools to enhance security monitoring and ensure regulatory compliance."
  • Utilized digital logging systems to document security incidents, track anomalies, and support compliance with organizational policies.
  • Managed cash registers, handled customer transactions, processed returns, and resolved customer complaints to ensure high customer satisfaction.
  • Enforced company policies and procedures, ensuring compliance with safety and security regulations.
  • Trained new employees on store policies, cash handling, and customer service protocols to maintain a knowledgeable and skilled team.
  • Utilized inventory management systems to monitor stock levels, track product movement, and initiate reorder processes.
  • Performed inventory audits using barcode scanning technology to maintain accurate stock records, and ensure optimal product availability.
  • Delivered excellent customer service by resolving inquiries and ensuring customer satisfaction, contributing to positive store reviews.

Education

Bachelor of Science - Cybersecurity

Rochester Institute of Technology
Rochester, NY
06.2027

Associates of Arts -

Tarrant County College
Fort Worth, TX
05.2024

Skills

  • Vulnerability analysis
  • Project management
  • MS Office
  • Penetration testing
  • Incident response
  • Windows
  • Mac OS
  • Linux
  • Python
  • Teamwork

Projects

Conducted vulnerability assessments of web applications and networks. Prepared a report detailing vulnerabilities and remediation steps. Led a simulated cybersecurity incident, responding to a mock attack. Prepared an incident response plan and post-incident report. Set up and secured a small network using firewalls, IDS/IPS, and VPN configurations. Tested security controls with simulated attacks. Analyzed malware samples to understand behavior, infection mechanisms, and potential mitigations using IDA Pro.

Awards And Acknowledgements

  • Project Management Certificate (Coursera), 05/22 - 11/22
  • Emerging Leader (Tarrant County College), 09/23 - 11/23
  • Volunteer Tarrant County Community Food Market, 11/23, Assisted in outreach events, including the distribution of food to members of TCC and sometimes less privileged members of the community.

languages

English
Native/ Bilingual
French
Limited

Timeline

Volunteer

11.2023 - Current

Shift Lead

Walgreens
08.2022 - Current

Bachelor of Science - Cybersecurity

Rochester Institute of Technology

Associates of Arts -

Tarrant County College

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NGYAH ICHO