Nhally Hing
Marysville
Summary
Versatile administrative professional with experience in customer service and recruiting. Adept at handling inquiries, resolving issues, and managing recruitment processes with efficiency. Strong in CRM systems, data management, and scheduling. Known for attention to detail, maintaining confidentiality, and fostering positive relationships with candidates.
Overview
5
5
years of professional experience
Work History
Recruiting Specialist
Verstela
Everett
10.2023 - Current
- Source and attract qualified candidates for job openings via job boards, social media, referrals, and networking.
- Coordinate with candidates to schedule interviews, assessments, and follow-up meetings, ensuring efficient recruitment processes.
- Maintain accurate records of candidate interactions, interview schedules, and feedback to track the recruitment process.
- Evaluate candidates through interviews and skills assessments to ensure their qualifications match the client’s needs. Address any issues or concerns raised during the recruitment process.
- Keep account managers informed about candidate status, sourcing efforts, and recruitment progress.
- Strong verbal and written communication skills for conducting interviews and liaising with candidates.
- Ability to manage multiple recruitment processes simultaneously, maintaining organization and adhering to deadlines while sourcing, interviewing, and coordinating with hiring managers.
- Quick thinking and adaptability to handle any recruitment challenges, such as last-minute changes or difficult candidate situations, while ensuring smooth processes.
- Familiarity with various industries and the roles being recruited for. Ability to utilize recruitment technologies and platforms to streamline the hiring process.
CSR II
People Come First Construction Group
Arlington
07.2021 - 10.2023
- Answered phone and assisted clients with scheduling and warranties for 5 different company branches
- Opens customer accounts by recording account information
- Strong social media and phone contact communication
- Serves customer by providing general product information and resolving product/service problems
- Resolve customer complaints and provides appropriate solutions or alternatives
- Familiar with CRM systems and practices
- Strong understanding of Microsoft Office
- Excellent typing and transcription skills, including average 80 WPM
- Ability to research and collect data
Front Desk Receptionist
Innovative Chiropractic
Mill Creek
01.2021 - 10.2021
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors, and patients.
- Answer all phone calls in a professional and courteous manner.
- Perform all duties within HIPAA regulations. Maintain confidentiality of all doctor, staff, and patient information.
- Performed data entry into computer systems to maintain accurate records of patient information.
- Schedule appointments between doctors and patients.
- Liaise between medical departments with discretion and professionalism
- Processed patient referrals by verifying insurance coverage and obtaining authorization from insurance companies.
Assembly Installer
Boeing
Everett
12.2019 - 07.2020
- Read blueprints, diagrams and schematics in order to accurately assemble and install parts.
- Utilized precision measuring instruments to verify dimensions and alignments during assembly.
- Operated various hand and power tools for assembly and repair work.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Performed quality control checks on completed work orders prior to submission.
Education
High School Diploma -
Kamiak High School
Mukilteo, WA06-2014
Skills
- Effective Communication
- Problem Solving
- Adaptability
- Data Management
- CRM Management
- Customer Service
- Time management
- Microsoft Office Proficiency
References
References available upon request.
Timeline
Recruiting Specialist
Verstela
10.2023 - Current
CSR II
People Come First Construction Group
07.2021 - 10.2023
Front Desk Receptionist
Innovative Chiropractic
01.2021 - 10.2021
Assembly Installer
Boeing
12.2019 - 07.2020
High School Diploma -
Kamiak High School
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