Hi, I’m
Nhi Dang
Garden Grove,CA
Summary
Proven server in the hospitality sector, adept at elevating guest experiences and streamlining operations at Brodard. Skillfully blends exceptional customer service with strong multitasking abilities, ensuring high-quality service even during peak times. Expert in team collaboration and POS systems, significantly enhancing dining efficiency and satisfaction.
Overview
6
years of professional experience
Work History
Brodard Restaurant
Server, Cashier, Host
02.2023 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
The Pho
Restaurant Manager
02.2020 - 12.2022
Job overview
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
Yuzu Ramen
Server
05.2019 - 01.2020
Job overview
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Education
School of Visual ArtsNew York, NY
Bachelor Of Computer Art from Visual Effects
Skills
- Strong work ethic
- Exceptional customer service
- High volume dining
- Team collaboration
- Multitasking and organization
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Server, Cashier, Host
Brodard Restaurant
02.2023 - Current
Restaurant Manager
The Pho
02.2020 - 12.2022
Server
Yuzu Ramen
05.2019 - 01.2020
School of Visual Arts
Bachelor Of Computer Art from Visual Effects
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