Post Office Assistant
TCU
Fort Worth, Texas
06.2024 - Current
- Sorted incoming mail by zip codes and placed outgoing mail in the correct bins.
- Inspected packages to ensure they met postal regulations.
- Organized parcels according to delivery route instructions.
- Provided information on postal rates, services, and special delivery options.
- Responded to customer inquiries regarding postal services and procedures.
- Performed data entry tasks into a computer system for tracking purposes.
- Operated office machines such as photocopiers, fax machines, scanners.
- Helped maintain the cleanliness of the post office lobby area.
- Operated mail processing equipment and manually sorted mail.
- Handled undeliverable mail in accordance with established procedures.
- Improved customer satisfaction by planning more effective routes and updating service standards.
