Nhlanhla Maphendu
Queens,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Editorial Assistant
ES14
Brooklyn, NY
04.2023 - Current
- Provided copy editing support to hit target dates for editorial and design productions with print and digital material.
- Organized material, determined area of emphasis and wrote according to prescribed editorial style and format standards.
- Proofread manuscripts and other forms of copy for general grammatical correctness.
- Coordinated with graphic designers to develop visually appealing layouts that complemented written content.
- Coordinated research activities for material development.
- Supported senior editors with research and fact-checking to ensure accuracy in published articles.
Driver
GREEN PUBLIC LLC
Brooklyn, NY
01.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
COOK
SWEET BROOKLYN BAR
Brooklyn, NY
03.2017 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
THE GREAT BURGER COMPANY
MANAGER
JOHANNESBURG, SOUTH AFRICA
11.2011 - 10.2016
- Collaborated with team members to ensure a smooth workflow, contributing to a positive work environment.
- Addressed customer inquiries regarding menu options, providing recommendations based on preferences or dietary restrictions when necessary.
- Supported inventory management by monitoring stock levels and promptly notifying supervisors of shortages or discrepancies.
- Assisted in training new staff members on proper burger-making techniques, ensuring consistency across the team.
- Demonstrated versatility in executing various cooking methods such as grilling, frying, and broiling for optimal burger preparation.
- Supported a positive workplace culture by fostering open communication and collaboration between team members, leading to increased job satisfaction for all staff.
- Actively participated in weekly team meetings, sharing insights and suggestions for continuous improvement.
- Consistently followed food safety guidelines to maintain a safe and sanitary workspace for all employees.
- Improved communication between front-of-house staff and kitchen team members by proactively addressing potential issues or concerns related to service quality or wait times.
- Maintained up-to-date knowledge of industry trends and market demands through regular research and professional development opportunities.
CREATIVE DIRECTOR/Co-Founder
GROUND HIGH PRODUCTIONS
JOHANNESBURG, SOUTH AFRICA
02.2008 - 12.2011
- Elevated company reputation through consistent delivery of high-quality creative content.
- Monitored industry trends to keep creative materials fresh and engaging.
- Mentored and trained junior designers to help enhance skills and capabilities.
- Developed strategic communication and marketing plans.
- Evaluated and contributed to creative team ideas and translated into actionable project plans.
- Formulated and monitored budgets to manage expenses and control costs.
- Streamlined creative processes for improved efficiency and team productivity.
Education
Accounting And Business Management
MILTON HIGH SCHOOL
BULAWAYO, ZIMBABWE11.1996
Skills
- Technical Writing
- Creative Writing
- Writing and editing
- Content Development
- Proofreading
- Transcription
- Customer Service
- Deadline Attainment
- Strong attention to detail
- Relationship Building
- Performance Improvement
- Project Management
- Administrative Support
- Journalism
- Social Media Marketing
Languages
English
Xhosa
Zulu
Native or Bilingual
Timeline
Editorial Assistant
ES14
04.2023 - Current
Driver
GREEN PUBLIC LLC
01.2021 - Current
COOK
SWEET BROOKLYN BAR
03.2017 - Current
THE GREAT BURGER COMPANY
MANAGER
11.2011 - 10.2016
CREATIVE DIRECTOR/Co-Founder
GROUND HIGH PRODUCTIONS
02.2008 - 12.2011
Accounting And Business Management
MILTON HIGH SCHOOL