Nhuquynh (Julie) Nguyen

• Greet, check in and check out patients, ensuring accurate and efficient patient flow from entrance to discharge. Triage incoming calls, relaying message to providers and following up with patient regarding medical concerns and instructions. Provide post-operative and surgical patient care including suture and staple removal,wound care, dressing changes and monitoring healing progress. Call in prescription to pharmacies as directed by providers. Maintain inventory of medical and office supplies, ensuring adequate stock and timely reordering. Accurately document patient encounters and procedures using various EHR systems.

• Actively listened to patient concerns, addressing issues promptly and efficiently to ensure satisfaction with care received.
• Enhanced patient safety by conducting regular room checks and monitoring vital signs.
• Utilized electronic health records software to track patient information, improving the accuracy of medical documentation within the facility.
• Reduced the risk of falls by assisting patients with mobility and providing personalized care.
• Provided emotional support to patients and families, creating a more comfortable healing environment for all involved.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Facilitated personal hygiene management, feeding and ambulation.
• Transported patients between rooms and appointments or testing locations.

Front end coordinator, cash office, warehouse, customer service, assist with selections, kept work are clean and organized, accepted and processed payments, answering phone calls and resolved issues or complaints, inventoried and interpret for staff and customers when needed.